Top Tier Movers
Google rating
4.6
Ratings counted
96
Are 1 or 2 star
10.4%Above typical
The rating breakdown
10 of the 96 ratings in Google’s published star breakdown for Top Tier Movers are one or two star.
Against other listings in Flint
5.7 percentage points higher than the middle of the 17 listings in Flint we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 85 | 88.5% | |
| 4 star | 1 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 10 | 10.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Top Tier Movers at 10.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Top Tier Movers, counted by matching the words they used.
- Price rose after the quote4 · 40%
- Booked by one company, moved by another4 · 40%
- Crew conduct2 · 20%
- Damage to belongings1 · 10%
- Belongings withheld over payment1 · 10%
- Claim or refund went nowhere1 · 10%
Counted across the 10 one and two star reviews we have read for Top Tier Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Intentionally misleading company. They are brokers, not the movers. The actual movers I got were Loadrans which have ~70 1-star reviews on yelp. They have held my belongings for a month, and many reviews mention broken items.
Good evening Mr. John Klopping, This is Octavious with Top Tier Movers. We are an actual moving company located … More
Just a terrible company. Don’t listen to their quote at all or what they offer. It’s just to get your deposit and scam you. I gave them a full detailed list of what I was moving. They gave me a quote. When they arrived I had less then I told them due to us deciding to sell some things (full kitchen table and dresser). I told them I should have about 30 small or medium boxes (which I was told they look at anything over 16X16 as large) and when they arrived I had 16…… yet my price went up by $1500!!!
This is Top Tier Movers in the state Michigan. We have no association or affiliation with the company that moved your furniture. We are actual movers not brokers. We did not move anyone from Vegas to Miami. We are www.toptiermovers.net. … More
I genuinely don’t know how they have any good reviews. They will lie to you about the delivery window just so they can hit their sales. They’ll tell you 4-5 days in the first phone call, when it’s actually a 5-15 day delivery time. They are a broker too, huge red flag. I suggest anyone looking to make a long distance move to go with any other company. There are a number of things that are terrible about this company.
This is Top Tier Movers in the state of Michigan. You called us and we told you we are not responsible for your belongings we do not have them. We are toptiermovers.net in the state of Michigan. We have 5 star reviews because we are an … More
Scam artist. Said we could cancel within 7 days of the move. We tried to cancel two months out and they refused to refund the $2000 deposit. If you value your money, stay far from this business
Good morning, This is Top Tier Movers. We are in the state of Michigan. We have no … More
Because Top Tier is a BROKER and not the actual moving company, I ran into a litany of miscommunication, lack of communication, and ultimately I paid the price. I was quoted for a move from CA to FL at ~$3,700 for 600ish cubic footage, where you pay the deposit when you agree to use their brokerage services. For context, I live in 450 sf with a garage. This was approximately what U-Haul pods were quoting me at (~$3500).
Good afternoon Mrs. Joanna Sutton, This is Octavious with Top Tier Movers. We're an actual moving company located … More
I would not consider or recommend Top Tier Movers’ services to anyone after the ordeal I experienced with them. Their advertising promises a stress-free, end-to-end moving service, but my experience was far from that claim. Top Tier Movers misrepresented the legitimacy of the quote, the delivery timeline, and the parties responsible for performing the services.
Good afternoon, This is Top Tier Movers. We are in the state of Michigan. We have no … More
This started out as such a great move...so nice on the phone, picked up on time, moved, without a glitch. Then when it came to payment it was a fiasco and I was made to be the bad guy. First, there was no contract. Just confirming via text. However, I paid them and they credited it back to me because they said the fees were too high. So then, they asked me to pay a different way and I said yes, but to give me the day. I received harassing phone calls every 2 hours and a nasty text at the end of the day.
Rude and Nasty Moving company. They give me a quote, I ask a question and Josh tries to force me to sign the same minute. I told him I will talk to my husband and call back. He takes off at me " I know you wont call, you middle eastern people are all liers. You never do, you say you will call but I know you wont". I was shocked. I am not even Middle eastern. I cannot believe how they operate.
This is Top Tier Movers in the state of Michigan. We are www.toptiermovers.net. There www.toptiermovinggroup.com. We have no Josh that works with us. You have the wrong moving company. Can you please remove negative review. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Worked hard and fast4 · 24%
- Turned up when they said3 · 18%
- Kept in touch3 · 18%
- Careful with belongings2 · 12%
Counted across the 17 four and five star reviews we have read for Top Tier Movers. A review can mention more than one thing.
In their own words
Excellent service from start to finish, communication was quick and seamless, and they arrived early ready to work. Octavious and Alexander were personable, professional, efficient, and handled everything with great care while completing the move quickly. I would recommend them to any and everyone. If I hear the word moving, I’m recommending them 100%. If I ever move again, I will be contacting them.
These guys did an excellent job moving us! If you are in need for a local move, give Top Tier Moving a call! We had a large home and a lot of stuff, and these guys were “top tier! 1. On time 2. Careful movers. Knowledgeable about different types of furniture and how it should be handled. 3. Excellent pricing 4. Friendliest guys you could meet 5. Professional 6. Great team work! 7. A personal thing I appreciated was that I didn’t hear one word of profanity all day!! That is a rare thing these days!
These two men were amazing. They worked well as a team and moved things with caution and with ease. They helped anywhere we needed them for the move and wanted to make sure we had everything we needed before they left. Moves don't always go as planned so I had to keep them a bit longer than I intended, but they were gracious and helpful through it all.
I was very pleased with all aspects of service provided by the team. They were very knowledgeable and efficient. Their level of self motivation to finish the job as fast and as carefully as possible was very satisfying. I highly recommend this company!!!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff19
- efficient staff10
- gentleman in deed5
- affordability4
- furniture moving3
- careful movers2
- smooth moving day2
- easier move2
- moving heavy items2
- short notice2
What the company says about itself
Taken from Top Tier Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“…and our moving teams are licensed, bonded, and insured to give you peace of mind.”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Helpers Free Quotes LICENSED & INSURED "We provide professional loading and un”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“ARTNEERS VISIT NOW Google Maps Get Your Free Quote Today! Local and Long-distance movers s”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Click Here Moving Helpers Free Quotes LICENSED & INSURED "We provide professional”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…moving, nobody does it better. With over 15 years of experience performing local moves, w”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- merchantcircle.comdirectory
- mapquest.comdirectory