Topcity Storage
Self-storage facility in Topeka, Kansas
Google rating
4.8
Ratings counted
52
Are 1 or 2 star
3.8%Around typical
The rating breakdown
2 of the 52 ratings in Google’s published star breakdown for Topcity Storage are one or two star.
Against other listings in Topeka
2.4 percentage points lower than the middle of the 16 listings in Topeka we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 50 | 96.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Topcity Storage at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 28%
- Worked hard and fast2 · 11%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for Topcity Storage. A review can mention more than one thing.
In their own words
I’ve been using TopCity Storage for over a year, and their units are always clean, secure, and easy to access. Their smart-device entry is top-grade, and the owner is extremely friendly and responsive. Highly recommend.
Thank you! We appreciate you as a customer.
Very easy process to rent. They had exactly what I was needing. Had a small issue with one of the doors not appearing on the app. The issue was fixed quickly. Great communication with the owner and easily resolved.
Thank you.
The owners are very attentive & care about their tenants & property. It's very secured. It's my 1st time having a storage unit. My best friend has had several and says it's the cleanest facility he's ever seen and I have to agree. I've ended up getting another. Go get one to help support a LOCAL business! Oh yeah, they are very serious about bugs! They treat for them! Don't bring those!
Thank you so much for the review. We cherish all our customers.
We love this storage facility! Always clean, air controlled, & the owners are so nice! My Bluetooth wasn’t working properly in order to open the door to get to my unit & the owner personally came to unlock for me at a moments notice! Couldn’t recommend this facility enough! If you’re looking for a safe & awesome storage experience, TopCity is the place for you!
We love our customers. Thank you for being so kind.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly owner6
- responsive owner5
- spacious units4
- clean unit4
- secure facility3
- bluetooth app3
- timely responses3
- clean and easy2
- gracious staff2
- storage options2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- facebook.comsocial