Two Men and a Truck Moving
Google rating
4.5
Ratings counted
168
Are 1 or 2 star
10.7%Above typical
The rating breakdown
18 of the 168 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other listings in Topeka
4.5 percentage points higher than the middle of the 16 listings in Topeka we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 82.1% | |
| 4 star | 6 | 3.6% | |
| 3 star | 6 | 3.6% | |
| 2 star | 4 | 2.4% | |
| 1 star | 14 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Two Men and a Truck Moving at 10.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings6 · 60%
- Price rose after the quote2 · 20%
- Items missing or never delivered1 · 10%
- Crew conduct1 · 10%
Counted across the 10 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst moving experience I have ever had. The movers not only broke/ dinged every piece of furniture I own, they stole a TV cord and boxes of personal items. In the process of moving they damaged multiple doors and walls. Even worse, the …
Thank you for your feedback, Lizzy. We can assure you we do not take those claims lightly and are certainly conversations we will have with our team. We have tried to call back and reached your voicemail. Please give us a call back at ([phone removed] so that we can discuss your move further.
Moved twice with this company. Once in 2008 and again in 2024. In 2008 I would have rated them better. It cost more than I was quoted, but it also too a whole weekend. Nothing store out bad or good really. Fast forward to the last move. …
It's always our goal to respond to issues in a timely manner, however, we do ask that concerns are reported immediately after the move is complete. If you wish to discuss this further, please call our office.
The movers had absolutely no sense of urgency when wrapping and moving my items. There was damage to walls in both homes the furniture was moved in and out of. The manager that I spoke with was extremely unprofessional and had no …
I do not recommend this company. I was hopeful after speaking with the schedulers. However the day arrived and added much more stress to an already stressful day. An estimated 8 hour/1 trip move turned into 12 hours and 2 trips WITH US HELPING. In my opinion, there was an extreme lack of urgency and professionalism from one of the movers. He took phone calls throughout the day. We paid a hefty bill for subpar service in my opinion, and only had two hours comped.
We're sorry to learn of this, Alaina. We take all feedback seriously and will address this with our team. If you have not already, please contact our office at [phone removed] to discuss this matter further.
The movers did not follow instructions nor came with the proper tools. Items were broken without explanation on to how was broken. It took the mover 4 hours to get started and did not know where to start or what to do Although the supervisor discounted for the job done and the final price paid was not satisfactory. I feel the movers were inexperienced in their defense and were not properly trained. I will say the dispatcher was pleasant to deal with. No conversation was ever had with the supervisor.
Hi Tania, we are sorry to hear your recent move was unsatisfactory. If you would like to discuss this more please reach out at ([phone removed]
Dragged their feet unless I was nearby. Ended up scratching my floors, destroying my Bed frame, broke legs of a cedar chest. At least an hour was wasted time. The supervisor did take an hour off total. But this only happened after the second time I talked to him. Made damage report but not heard anything more on it. I won’t use them again.
Two Men and a truck moved 4 couches and put a 3 inch scratch in my solid maple floors and broke my glass front door handle. They came out and said they would call later and send someone out to fix everything they have never called or attempted to solve the problem
Thank you for letting us know, Lorraine. We have been in contact with our wood flooring vendor and they will be scheduling a time to look at the damage soon. In the mean time, if you have any further questions please give our office a call at ([phone removed].
Did not have the proper tools or equipment to move big furniture. Stood around and spent more time talking on the phone and to each other than moving when being charged by the hour. They did make an adjustment for the time when they couldn't finish the job.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 62%
- Turned up when they said4 · 31%
- Worked hard and fast4 · 31%
- Careful with belongings3 · 23%
- Price matched the quote2 · 15%
Counted across the 13 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Very professional and polite moving service. Everything was plastic wrapped to prevent damage. They arrived on time and completed work in time they bid for ,so no surprises money wise. Very reasonable pricing. I will definitely use Two Men And A Truck again when I move.
Thank you, Mark, for your wonderful feedback! We're so glad to hear you had a positive experience with our team. Thank you for choosing TWO MEN AND A TRUCK. We truly appreciate your support and hope to help you again whenever you need us!
The two guys we had were very professional and moved fast. It was a hot day but they never complained and made sure everything is where I wanted it. The two guys I had def get an A rating and I will use two men and a truck for my next move 100 percent
David, thank you for sharing your experience! We’re so glad our team delivered the service you expected. Your A rating means a lot to us. We can’t wait to assist you with your next move!
Taquan and his team were amazing!! They were polite, on time, careful and worked their butts off. Paul, who was our contact, was so helpful and responded immediately every time we had a question. We would highly recommend 2 Men and a Truck if you need movers.
Thank you, Trudy, for your wonderful feedback! We're so glad to hear that Taquan and his team provided excellent service and that Paul was so helpful throughout your move. We truly appreciate you choosing TWO MEN AND A TRUCK®, and we hope to serve you again in the future.
These guys are AMAZING!!! I have used them 3 times and they are courteous, professional, efficient, and hard-working. Highly recommend!! My move is only temporary but I will definitely utilize their services again👍
Thank you, Jill, for your wonderful feedback! We're thrilled to hear about your positive experiences with our team. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers19
- polite staff18
- easy move9
- smooth move6
- professional crew5
- hourly rate2
- small furniture moving2
- large move2
- booking process2
- piano moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- yelp.comreviews
- yellowpages.comdirectory
- mapquest.comdirectory