Triple Berry Moving
Moving and storage service in Fishers, Indiana
Google rating
4.7
Ratings counted
97
Are 1 or 2 star
8.2%Above typical
The rating breakdown
8 of the 97 ratings in Google’s published star breakdown for Triple Berry Moving are one or two star.
Against other listings in Fishers
0.8 percentage points higher than the middle of the 7 listings in Fishers we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 88 | 90.7% | |
| 4 star | 1 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 8.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Triple Berry Moving at 8.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Triple Berry Moving, counted by matching the words they used.
- Damage to belongings4 · 57%
- Items missing or never delivered3 · 43%
Counted across the 7 one and two star reviews we have read for Triple Berry Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We had triple Berry moving move us to our new home and the service was horrible. We had several items stolen from us and were still charged full price like we were the culprits. I wouldn't recommend these guys for anything we have scratches all over our hard wood floors Our move was only half completed they argued amongst themselves pretty much the whole time and to top ot off the owner really didn't believe anything we said. Even when we provided pictures and video.
Good afternoon, James Miller, First off, we would like to say we apologize for your moving experience with us, we never intended for this to happen. Every service we try to make every move … More
If I could give 0 starts I would. My experience was horrible and I would not wish it on my worse enemy, especially not with this much money on the line. The owner sent several people to my home on moving day who ended up leaving, I guess deciding that it was too much work and they didn't want to do it. The workers who stayed appeared to be people he pulled off the street. They didn't take care in properly wrapping your items.
Hi,Shun, Triple Berry Moving apologize for the negative experience you had with us, and we thank you for leaving us a review. We always strive to have top tier service and reviews such as yours help us learn from our mistakes and grow … More
This was the worst decision I’ve ever made. If I could rate them as zero stars I would. This is why it’s hard to support black owned businesses. They damaged my furniture, broke my 75 inch television. The owners workers don’t like him and shared he doesn’t do business right. I have tried their claims process to get my television replaced and the place they gave me says they don’t service Triple Berry Moving Company. I warn you, please please don’t use this company. It will be the biggest mistake you make.
Hi Shannon, Triple Berry Moving would like to sincerely apologize for the negative experience you had with us, and we thank you for leaving us a review. We always strive to have top tier service and reviews such as yours help us learn from … More
Many items were broke, one of the movers completely stopped working in the middle of the job and was playing on his phone and took many calls from his family and girlfriend on top of being late. When I brought this up with Kenny the manager, he dismissed it then asked me for pictures. The price raised after we had already agreed upon a lower number then they said they were going to keep my stuff if I didn’t pay the difference when they got to the second location.
Very nice people but highly disorganized. Made my move five times more stressful than it had to be. Had to micromanage every step of the way…. And still had many errors. Was estimated one price and ended up paying double.
Hi, Karina! Triple Berry Moving would like to apologize for the negative experience you had with us, and we thank you for leaving us a review. We always strive to have top tier service and reviews such as yours help us learn from our mistakes and grow towards creating a better and more reliable…
I have written several reviews warning people about this company and they all disappear! Please visit the BBB website where Kenneth Tucker cannot delete negative reviews! …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings7 · 37%
- Worked hard and fast6 · 32%
- Professional and courteous6 · 32%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for Triple Berry Moving. A review can mention more than one thing.
In their own words
The movers were very efficient and friendly. They arrived on time and got straight to work. They took great care of all my furniture and fragile items. The whole move was completed in a timely manner, and the final price was exactly what I was quoted. I'd highly recommend them.
We were dreading this move, but the crew made it an absolute pleasure. They were so personable and efficient. They worked quickly, but never seemed rushed, and they were very careful with everything. They even took extra steps to protect our new floors. I really appreciated their positive attitude and hard work.
I had two stops to make, which I thought would complicate things, but they kept it simple. They planned out the truck so the storage stuff was in the back and house stuff in the front. That saved me a ton of time later. They didn’t complain about the extra stop or the weird parking situation. Just handled it calmly and got it done. That’s rare these days.
I had a few fragile boxes that I warned them about, and they handled them just right. One of them even double-checked the way I wanted them loaded. That kind of thoughtfulness made me feel like my stuff actually mattered. Not just another job for them. It felt more personal. They earned my trust that day.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordability5
- smooth move4
- attention to detail3
- scheduling3
- careful handling of belongings3
- no hidden fees3
- hardworking crew2
- antique furniture moving2
- quick moving2
- care with furniture2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- dot.govgovernment