Truck and Muscle Moving
Google rating
4.7
Ratings counted
99
Are 1 or 2 star
6.1%Above typical
The rating breakdown
6 of the 99 ratings in Google’s published star breakdown for Truck and Muscle Moving are one or two star.
Against other movers in Frisco
1.9 percentage points higher than the middle of the 11 movers in Frisco we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 91 | 91.9% | |
| 4 star | 2 | 2.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 6.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Truck and Muscle Moving at 6.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Truck and Muscle Moving, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Truck and Muscle Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Moved us a year ago or should I say ruined us. They had a wreck and we lost everything. Their so called insurance would not cover our loses. They have promised to pay us several times but they come up with an excuse each time. Please think twice before you use this company.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said4 · 100%
- Careful with belongings3 · 75%
- Professional and courteous3 · 75%
- Worked hard and fast2 · 50%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for Truck and Muscle Moving. A review can mention more than one thing.
In their own words
Truck and Muscle Moving provided an excellent moving experience from start to finish. Their team was professional, efficient, and careful with all my belongings. They arrived on time and worked diligently, making the entire process smooth and stress-free. Communication was clear and prompt throughout, and they were very accommodating to my specific needs. The movers were courteous and handled everything with care, including fragile items and large furniture.
Truck and Muscle is mygo to Moving company. I highly recommend them for your moving needs. This was the second time I have used their services and will to continue to use them in the future for all my moving needs. They are experts in their profession and customer satisfaction is the number one priority. Easy scheduling and timely service, makes this an enjoyable experience for the customer.
They did an amazing job! I have used Kevin and his crew for over 8 years. They always do a perfect job moving the furniture and are so positive/friendly. They recently moved my elderly mom for the third time and were so extra sweet to her. It made the move less stressful for her as she was moving into another assisted living facility. I have also used Truck and Muscle personally when we were getting some renovations done on our home.
Kevin and his crew did an exceptional job in assisting us with our move. They were on time, extremely knowledgeable of how to take down furniture, protecting furniture to make sure there’ was no damage in moving it. They were honest and kept their word on the proposal. They were professional, courteous and did an excellent job. I will definitely use them again and would highly recommend them to anyone who needs assistance in their moving needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth move4
- courteous movers4
- quick response4
- last minute move3
- positive crew2
- efficient move2
- small furniture moving2
- fast team2
- long distance move2
- easy scheduling2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial
- yellowpages.comdirectory
- chamberofcommerce.comdirectory