Twin City Movers Inc.
Google rating
4.3
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Twin City Movers Inc., counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Twin City Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Came and attempted to deliver my furniture to the down stairs neighbors because the movers were too lazy to deliver it to my door step like they were obligated to ,VERY unprofessional and disrespectful argued about doing their job but expect to get paid !
Well once again our good name is smeared because someone doesnt know what or who there talking about. This wasnt us as your movers jada. you need to get real and apologize because you didnt look up who you moved with. Happy holidays from the best movers you never got to use. thanks
The man who answered the phone was pretty quick to dismiss me when I told him I only needed help unloading, and didn't need assistance with the entire move. He REALLY emphasized that they would not help me because it was a Saturday and everyone wanted to go home. (I asked for help at 3 PM... not horribly late on a day that is quite common for people to move on.) I respect that they treat their employees well and give them time off, but I would have at least told a customer that the issue is that "we close at…
How does that give you a bad review. Were booked and what should I have said. Not right. Randy
I was truly hoping these guys would come through for my family in our emergency move situation, and while it initially looked promising, ultimately they proved to be just as predatory and unhelpful as the other services we tried. We called Twin City when we were left in a bind by PODS (also terrible, don’t use them). They were supposed to come with a third pod for the remainder of our stuff but never did. Enter Twin City - they came same day and did a fantastic job of loading everything onto their truck.
Well, number one this lady has the wrong twincitymovers there are two other twincitymovers besides us in Illinois, Minnesota, and Indiana. Obviously she’s bad mouthing one of those because we did not do this job. I feel bad for the other … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 64%
- Worked hard and fast7 · 50%
- Careful with belongings4 · 29%
- Turned up when they said2 · 14%
Counted across the 14 four and five star reviews we have read for Twin City Movers Inc.. A review can mention more than one thing.
In their own words
My mom used Twin City Movers for her move from Champaign to Minneapolis. They were absolute pros! Professional, careful, quick, and always so friendly and happy. They treated every item with the upmost care and demonstrated extra caution for any noted antique/heirloom pieces. It was obvious they were the right crew to trust from the consultation before packing. While the whole team was wonderful, we have to give an extra great review for Danny and Nate- the two that made the drive to MN.
Thank you
I highly recommend Twin City Movers if you are looking to move. They were so quick to respond and very flexible on the moving date and time to fit my needs. They showed up promptly at the agreed upon time and the whole crew worked fast and efficiently.
Thanks for hiring us
Mr. Randy and Mr. Dan's crew helped us move between two-bedroom apartments within Champaign. Mr. Dan has checked both the move-out and move-in areas before our move-day and ensured a smooth move experience. Everyone in the crew handled each item carefully. We didn't have a single item broken or damaged. They were also very professional from start to finish. I would highly recommend Twin City Movers.
Thank you we appreiate the bussiness. Tcm
Twin City moving company was recommended to me by a friend. I can’t say enough about how pleased I was with my overall experience. It was an extremely hot and humid day and I didn’t hear one complaint nor did I see any change in their work pace. This was a very pleasant moving experience. I would highly recommend them. Their prices were very reasonable and not one item was damaged.
Thank you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff4
- punctuality3
- fast and efficient crew3
- reliable2
- scheduling2
- efficiency2
- professional movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory