Two Men And A Moving Van LLC
Mover in Bellevue, Washington
Google rating
4.7
Ratings counted
22
Are 1 or 2 star
4.5%Around typical
The rating breakdown
1 of the 22 ratings in Google’s published star breakdown for Two Men And A Moving Van LLC are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bellevue
2.0 percentage points higher than the middle of the 15 listings in Bellevue we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 20 | 90.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 4.5% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Two Men And A Moving Van LLC at 4.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men And A Moving Van LLC, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Two Men And A Moving Van LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
You’re very misleading about the prices. You need to provide more clarity. I did not expect to pay that much. Also, your movers are very rude, they cut me off as I was talking, hung up on me, and did not communicate with clarity. Also, it is hard to understand what they’re saying because they have thick accents. You have poor customer service and deceive people into giving you their money. I would rather move someone’s entire house myself before recommending them to you.
Hey Gabbie, this is the first time we get a complaint about movers being rude. We are sorry you are unsatisfied, but we will definitely investigate our movers. Thank you so much for your feedback so we can improve our services right away. We will call you to hear more about your experience.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 59%
- Worked hard and fast7 · 41%
- Careful with belongings4 · 24%
- Turned up when they said3 · 18%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Two Men And A Moving Van LLC. A review can mention more than one thing.
In their own words
Experience was good. They responded quickly to my request for a quote and questions. The moving team were prompt and let me know status during the move. They were very careful with the item being moved and placed it exactly where I asked despite a tricky flight of stairs. I was very happy with the service and would definitely recommend this company.
Hi Carol, thank you very much for your positive review! It was a pleasure meeting and helping you with your move. See you next time! Two Men And A Moving Van
We moved and chose to go with this because we were impressed by how responsive they were when we were obtaining quotes for the move. Throughout the entire process, Mike & the rest of the team were courteous and informative. Our stuff got stuck due to the heavy rains and flooding, and they were good about updating us whenever we called in. Thank you, Mike & team, for your great customer service!
Hi John, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
This is the third time that we have used this outfit. They work hard and are careful about wrapping the furniture before transporting it. We have been very satisfied with each move. We have had them move our big items only. WE have packed all cupboard and personal items ourselves, so I cannot comment on how good they are at the packing that part of a move. We are having them store all of our furniture until we find a new home, It is convenient and very reasonable per month.
Sheri, thank you for your review!
I was trying to find the right moving company in the short notice and “two men and a moving van” was called and a manager arranged movers within 10 minutes, also the estimate for the job was very reasonable, less than all other companies I contacted. Two men came on arranged time, removed furniture without any problems! I am really impressed how professional and accurate the work was done. Thank you “two men and a moving van”company for stress free moving!
Hi Eugenia! Thanks for placing your trust in us and your willingness to share a positive review. We hope to see you again soon! Sincerely, Two Men And A Moving Van Team
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture4
- efficiency3
- careful with belongings3
- cost3
- estimate3
- job3
- polite staff3
- professional movers2
- courteous2
What the company says about itself
Taken from Two Men And A Moving Van LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…how it works. 1. Are you licensed and insured? Yes. We’re fully licensed, insured, an”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…only) & safe handling Insured and bonded service with a certificate of insurance”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…predictable, and far less stressful. Since 2008, our Seattle team has helped thousands”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…iability, and attention to detail. As a family-owned Seattle moving company, we understand t”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…get a real, local team that’s available 24/7, from your first call to the final walk”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…of our Fall moving discounts - get a free quote today ! Limited time offer of 15% off y”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…reliable, and personalized service guaranteed. We have extensive knowledge and local”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…you understand how it works. 1. Are you licensed and insured? Yes. We’re fully licensed,”Raw text captured from the page, including any surrounding navigation.