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Two Men and a Truck Moving and Storage

Mover in New Bern, North Carolina

Its address is in Greenville, North Carolina. It appears here because Google returns it for New Bern.

Google rating

4.6

Ratings counted

507

Are 1 or 2 star

7.9%Above typical

The rating breakdown

40 of the 507 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
44287.2%
4 star
193.7%
3 star
61.2%
2 star
102.0%
1 star
305.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Two Men and a Truck Moving and Storage at 7.9%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.

  • Damage to belongings18 · 56%
  • Crew conduct8 · 25%
  • Late, delayed or a no-show3 · 9%
  • Items missing or never delivered2 · 6%
  • Claim or refund went nowhere1 · 3%
  • Stopped responding1 · 3%

Counted across the 32 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewHenry M.4 years ago
What should have been a two day of moving took three days. Three movers arrived late first day, unloading went on until after midnight Third day moving went smoothly and efficiently with 6 movers and two trucks especially under the directions of the Manager. Several pieces of our expensive and one of the antique furniture were damaged. Except for the areas of building that we signed waivers for damage, other areas such as door ways, walls were damaged.
Reply from the business

Henry, we apologize for not exceeding your expectations on this move. Although we got off to a rough start, things came together in the end. We are aware of the issue with damaged property and we are actively working your claim. Thank you for leaving a review.

1-star Google reviewMarina S.9 years ago
This is the short version because I exceeded the character limit: Note: Due to the distance, cost of the move itself was calculated based on weight of the items, rather than man hours. We were very deliberate when we chose a moving company. We had 4 different companies come to give us a quote to both pack and move us. The representative from Two Men and a Truck was by far the most professional, which is why we chose them. They came day 1 to pack, but left after 4 hours with the job not finished and no explanation.
Reply from the business

Dear Mrs. Stanton, Thank you for bringing the concerns regarding your recent move to our attention. Our mission is to continuously strive to exceed our customers' expectations in value and high standard of satisfaction; when we fall short of this, it deeply concerns us.

1-star Google reviewBob S.3 years ago
Most horrendous moving experience I've ever had! The estimate was off by thousands of dollars it eventually cost me to move. Packers were inexperienced, Movers came and complained about what the packers didn't do, Process took 3 days including time spent waiting for them to show up when promised, 4 hours late on two occasions, did pack correctly and head to order a second partial truck and another day waiting. Absolutely did not want to be there to work.
Reply from the business

Hey Bob, we appreciate you reaching out and providing feedback, however, it appears that you've left a review for the wrong TWO MEN AND A TRUCK® location. We have no record of you in our customer database, and you mention the "Raleigh warehouse", but we're located in Greenville, NC, not Raleigh.

1-star Google reviewLh S.2 years ago
(Greenville NC branch) Broke things--things priceless to me-- and did not tell me. No response from management.Left behind so much, had to rent a truck of my own. I take much of the blame. I TRUSTED THEM. If you DO hire them, NEVER leave them alone. I deeply regret using this service.
Reply from the business

Hello Lh, Thank you for making us aware; we truly appreciate it. We take this very seriously and will be addressing it with the right people. We would be more than happy to speak with you further if you should have any additional questions or concerns, and encourage you to call our office directly.

1-star Google reviewKeith C.a year ago
We used Two men and a truck Greenville NC in July '24 to move 3 hours away. They loaded one day and unloaded the next. After everything was unloaded and the guys left we noticed many scratches and damaged places on our wood furniture which most are antique pieces that cannot be replaced or repaired. Obviously no care was taken to wrap things properly and couldn't have been protected to prevent damage. Until you go through everything after the move it's hard to see all of the damage.
Reply from the business

Hi Keith, we're truly sorry to hear about your concerns regarding the move. It’s always our goal to ensure each item is handled with care, and we regret that this wasn’t your experience.

1-star Google reviewNalee M.4 years ago
I chose to use Two Men and a Truck for an In Town move back in January. I hired them for packing and moving. I had multiple issues with the crew as well as the last minute changes to the things they could and couldn't do. I had gotten an estimate and asked tons of questions while Bryan was in my home to avoid issues but unfortunately we still had issues. I did reach out at the time and some compensation was given.
1-star Google reviewkayla H.2 years ago
We had a move set up and they arrived. They told us in the middle of the move that they were only allowed to take 19 items that’s it. When I told this to the office I was told that is not true and they were supposed to move everything. The men lied and wanted us to pay extra to have them move the rest. They then proceeded to kick box’s with our belongings in them. They threw bags with our items it in down the stairs. Then they threw trash off our balcony at our old place which is not allowed at that facility.
Reply from the business

Hey Kayla - Thank you for informing us; we truly appreciate it. We take this very seriously and will address it with the appropriate individuals. We would be happy to speak with you further if you have any additional questions or concerns, and we encourage you to call our office directly.

1-star Google reviewShelby W.Edited 3 years ago
I scheduled a packing service for 8/2/23 primarily for help with more fragile items and furniture wrapping, and I feel scammed. Very few boxes were packed properly, they informed me after arriving that they don't wrap furniture, and I ended up having to go through every box to repack. I noticed after the packers left that boxes didn't feel tight so went ahead and opened a few up and found unwrapped glass on glass, unbalanced items, poorly wrapped ceramics, etc.
Reply from the business

Hello Shelby, Thank you for making us aware; we truly appreciate it. We take this very seriously and will be addressing it with the appropriate individuals. We would be more than happy to speak with you further if you should have any additional questions or concerns, and encourage you to call our…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous219 · 60%
  • Worked hard and fast129 · 36%
  • Turned up when they said61 · 17%
  • Careful with belongings61 · 17%
  • Kept in touch23 · 6%
  • Price matched the quote5 · 1%

Counted across the 363 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.

In their own words

5-star Google reviewAmy6 months ago
Super helpful, friendly, professional and FAST! The crew that came to help me move were there to get the job DONE. Excellent communication on all sides, crew and office staff. They were very careful with the items I had to move. Heavy antique furniture. Arrived exactly on time, worked quickly and efficiently. I have never hired movers before so it was a new experience for me and this company made it very easy and comfortable. I feel the price was reasonable for what all was completed. I would 10/10 reccomend.
Reply from the business

Hi, Amy! We appreciate you rating your recent service with us. Thanks for choosing the TWO MEN AND A TRUCK Greenville team!

5-star Google reviewAnika R.4 years ago
I called all over Greenville to get a quote for my move. Two Men and a Truck was the only company that gave me a call back and gave me a fair price. On the day of the move, the movers were professional and polite. I highly recommend this moving company! You will not be disappointed! :)
Reply from the business

Thank you , Anika!

5-star Google reviewAnimal L.Edited 8 months ago
12.12.25 update: I moved in November and decision became to use Two Men or College Hunks. I made the HUGE mistake of listening to the lies told to me by the owner of CH and my move was horrible and done by unprofessional (I’ll be writing their review later when I have time to sit down and think.). I would highly recommend Two Men and a Truck again and again. I should have used them. I went by the estimate and what the CH owner/estimator told me and I paid the price literally and figuratively.
Reply from the business

Thank you for your wonderful feedback. We're thrilled to hear that you had a great experience with our team both in 2010 and again in 2024. We strive to offer professional service that makes your move as stress-free as possible, and we appreciate your continued trust.

5-star Google reviewJoy C.a year ago
I highly recommend this moving company!! Tara was extremely helpful providing me with a quote that would best meet my needs for my upcoming move. It was scheduled and the team leader contacted me on the day of the move to notify me when the team would arrive. Skinner, the team leader, was very polite and professional going over the paperwork before the team began prepping my items for the big move. Jay and Dillon, team associates, were equally professional and polite.
Reply from the business

This kind of thoughtful, detailed feedback means the world. Tara, Skinner, Jay, and Dillon will be thrilled to know they made a lasting impression. Thank you for noticing the care and professionalism throughout the entire process. We’re so glad we could help and we appreciate your recommendation.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff64
  • professional movers38
  • efficient staff23
  • moving crew20
  • easy move15
  • furniture placement9
  • respectful crew7
  • careful packing7
  • quote process4
  • lead mover2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • nextdoor.comsocial

Before you hire Two Men and a Truck Moving and Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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