Two Men and a Truck Moving

The initial contact with Ryan was pleasant. Movers were a bit late, but overall experience was very satisfied. Now the downside is the Manager Chris, and the accountant Becky. Let me say that Chris is less than responsible, nor is he trustworthy on following up on questions posed to him regarding the late arrival of the crew. No reply was ever given. They don't extend the courtesy of contacting you before they charge your credit card. Which basically amounts to an Unauthorized Charge.

Movers showed up not ready to work, walked through my 2 bedroom 1100sqft apt. twice & said quote was incorrect it would be more. I only needed then to move furniture, boxes & appliances & there was no dining set only one king size bdrm set, day bed, nightstand chair, living room set, washer and dryer, small deep freezer load & boxes of clothes, shoes & decor. The quote was reasonable at 2 men for 4 hours = approx.$450. Once workers arrived I was told it would take 8 hours & cost nearly $900!

Be aware, THEY OVERCHARGE! They were scheduled to be at the house at 8:30am. They called at 8:53 stating they were leaving the shop. Four guys arrived at 9:30. We moved all the boxes ourselves the day before. So they basically had the bigger items to move. We put most of the items to be moved in the garage. They had to get two beds, two small couches (one guy moved them by himself), a dining set, and a dresser from inside the house. It took them an hour to load everything.

I recently hired Two Men & a Truck of Jackson for an interstate move to Nashville, TN. Initially I had a lot of confidence in the company. Wilson, the sales consultant that came to my house was very thorough. The movers themselves did a very good job packing and moving my belongings in the harsh weather conditions of the week. However, I was very disappointed to see that my television and mattress were not placed in boxes. When this concern was addressed I was told that these type of boxes were a special request.

The movers were great but the estimate that I received at the end of the move increased $700. Even though I had sold 7 big pieces of furniture before the move. The people in the office are very dishonest and would not recommend this company. I wished I had use another company. They hit my gas light and the truck cracked my driveway. When I filed a claim they refused to fix them.

Movers showed up late, furniture damaged, home floors damaged, movers through trash on the ground of home vs the trash cans, took their time and left items having to go back to get everything we schedule or arranged for.

WOULD NOT RECOMMEND and definitely would NEVER use them again. Be very careful before using this company. So many problems with our move. They didn't bring big enough trucks so they had to make a final sweep without me there and they didn't get everything. They damaged a bed that they had to have seen the damage when assembling the bed (but they didn't mention it to me). Things in boxes that were well packed were broken.

This is just my opinion. If you use them use their truck as well. I had a 65' curve tv that was lost due to not having a box or padding to stabilize it from moving. They are not responsible for it after it is loaded on a UHAUL or any other truck rental you may use. They sent a man and 2 boys to work at my house. They only had to wrap a recliner sofa and 2 chairs. The shrink wrap was so cheap and the strings that was supposed to hold my television was like a shoe string.