Two Men and a Truck Moving

Worst experience we’ve ever had! We used Two Men and a Truck of Rock Hill a few months ago to move the big furniture only from our two bedroom apartment and some items from our storage unit. They showed up late and the lead person was on the phone most of the time. The trip was only from Lake Wylie to Rock Hill which was less than 12 miles. They took over an hour to get to our home saying they stopped for lunch.

I’ve used this company multiple times but after my last move this will be the LAST time I use them. We had some damage to some of our belongings and trying to get someone to call us back has been terrible. I received a call from them to rate them. I told them what had happened and Reco said he would send me a email for me to start a claim. I replied to the email, stated what happened and crickets.

We had a very disappointing experience with this moving company, especially considering we paid nearly $2,000 for the service. From the very beginning, the driver knocked down several very large tree branches on the property with the truck and then after we did the walk through where I specifically went through each room to confirm which items were going, one mover went to the bathroom for at least 20 minutes while on the clock.

One of the guy who moved our furniture was too slow. This caused additional hours of work for both of them. This resulted into more than the estimated cost when the entire move shouldn't have taken all eight hours. I would not recommend them to my worst enemy.

(Hiding names here because one guy was pro, and the manager and Crew Member 1 weren't) Crew Member 1, Crew Member 2 missed the original arrival window, showed up at 10:30 instead of by 9:00 AM. Backed the truck into a tree at the front of the property and broke a branch. Numerous damages to shelves, bed, walls, floors. Wall gashes from shelves dropped into walls. Floor damage from both dragging and dropping shelves. Will cost me $$$. Crew forgot to bring their tools (power drill). Had to use mine.

I would not recommend using these movers! It was a very small move, moving a king size sleep number bed. I paid for the added insurance, then signed after move that there was no damage. When I was putting the bed back together, I realized that they had pulled the wire out of the control box, rendering the bed useless (I just ordered a replacement control box to fix the bed), and a power cord from 1 of the 2 mattresses went missing (I still haven’t figure out how/where to buy a replacement)..

"Movers who care" is their motto? You should see my office furniture. I'm trying to figure out what they care about. Out of 4 desks, not one survived without damage. If they could not manage moving it intact, they should have suggested disassembly. But for them that would be impossible, as they did not show up with any tools anyway. One desk is completely in pieces. It was also supposed to be four men and two trucks, and turned out to only be two men and one truck, working until 10pm at night.

I submitted an online quote request based only a few large items - upon calling to arrange the move and provide further details, I explained that I had a few more boxes and items to move. “No problem!” I was told - the movers are paid hourly and they can get your other items without updating anything on their end. Upon arrival, the movers themselves implied that, in exchange for a larger tip, they could move the extra items.