Two Men and a Truck Moving
Mover in West Fargo, North Dakota
Its address is in Fargo, North Dakota. It appears here because Google returns it for West Fargo.
Google rating
4.8
Ratings counted
453
Are 1 or 2 star
4.0%Around typical
The rating breakdown
18 of the 453 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 426 | 94.0% | |
| 4 star | 9 | 2.0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.4% | |
| 1 star | 16 | 3.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 4.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings4 · 27%
- Late, delayed or a no-show3 · 20%
- Items missing or never delivered2 · 13%
- Crew conduct2 · 13%
- Price rose after the quote1 · 7%
Counted across the 15 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
(Name changed for privacy.) This was my second time using TMAAT. The first was positive so I thought it was a safe bet. I was very wrong! First they had the details of my space and items wrong so the move took twice as long as expected. It was snowing the day of my move. They tracked in salt and snow all over my brand new wood floors.
We’re sorry to hear this is how things turned out, especially after your first move went well. You’re right to expect better, and we clearly missed the mark—both during your move and in the follow-up afterward.
Of course I feel strongly about this, nobody bothered to listen when I pointed out the size and weight, nor did anyone listed when I said you could use an ltl or deadhead truck. You want the review removed? Not after our phone call. You'll have a deadhead truck, but still want to charge me thru the nose. The only reason he bothered to call was to get the review removed. Makes me wonder how many bad review they've gotten that disappeared.
Lori, I'm sorry you feel so strongly about this. I'd be happy to explain why the prices are what they are; I've left a voicemail with my cell #. In your situation, a freight company is the right way to go since all you need is transportation, not moving services.
Worst experience ever. I'm still not finding all my stuff from 2/24 1st they went to the wrong address became rude n disrespectful when i told them that, 2nd didn't use the rugs I had down for snow n mud got dirt all over, so upset, they thought it was funny, 3rd 2 big boxes broke cause they were upset n mishandling my property, they told me I gave them more to put stuff in, 4th instead they threw it all in the garbage laughing n joking about breaking my kids school art projects, Grandmas antique dishes, pots n…
Michelle, I'm sorry but we didn't help anyone named Michelle on 2-24. Anyone can have a bad day, but this doesn't sound like the way our guys would treat anyone. We are committed to customer service before, during, and after the move, so please give Josh a call at [phone removed] and he'll work to…
Hired this company in February 2020 to assist in move. They did not complete the move as discussed, never contacted me with questions & charged me over $600 to move 20-25 boxes which were already packed and by the door. If you want to be over charged & hear a bunch of BS excuses, contact them. If you want someone who will actually help you, call anyone else. I would not recommend this moving company to anyone.
We're sorry for the less than satisfactory service. We will work on our communication to make sure we completely understand the customer's needs. Thank you for your feedback.
We booked a "loading" only service through this location to move stuff from a 3rd floor apartment. The service was mainly for furniture and also included pre-packed totes. We were given a quote and told that it would take about 1.5-2 hours. We settled on a timeframe of starting the loading between 12:30 and 1:00pm which was perfect as it fit into our schedule for the graduation events happening that day. Once Saturday came around, we were all ready to go at 12:30.
Nick, I'm very sorry for our tardiness on the day of your load up. I understand that was probably very frustrating. We can't always help running late, but we absolutely should have called you before the start time of your move to give you a heads-up.
I wish I could recommend this place but I can't. They broke our kamado joe grill and they left it shattered on our lawn, so on top of an already stressful move we had to deal with disposing of it because it was destroyed. They got mud all over our carpets, promised they'd clean it, and still haven't followed up. We've called so many times.
I’m sorry to hear about your experience. That’s not the level of service we strive to provide, and I understand your frustration. Regarding the damaged grill, we truly regret that it happened.
Several of my things were damaged in my cross-state move. This includes furniture that was not wrapped in blankets in the truck, items that were simply tossed on top of each other in the truck attic, my dining room table that the movers used to pack some items without protecting the top of the table, and an expensive piece of equipment that was loaded in the truck so that it was resting on its uneven mechanical side not on its flat side.
Hi Forest, I'm very sorry to hear this happened. I wanted to call but don't have you in our system under this name. Please give us a call at [phone removed] so we can make sure the claim process has been started.
I contacted TMAAT for an estimate for a lightly furnished 2 bedroom apartment move from Fargo, ND to Tucson, AZ. Two queen beds, one couch, and a chest freezer. Probably 20-25 plastic totes, which I am providing. Kassidy was very polite and friendly. When I received my quote, it was a jaw dropping $20,000!!! All of my belongings are probably worth less than half of that. With those prices, I am unsure how they stay in business. Thinking that there was some mistake, I contacted Kassidy.
Thank you for taking the time to share your feedback — and for your kind words about Kassidy. I understand how surprising that quote must have been, and I appreciate you giving us the chance to clarify. The estimate you received was for our expedited, full-service option.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous204 · 52%
- Worked hard and fast140 · 36%
- Careful with belongings70 · 18%
- Turned up when they said63 · 16%
- Kept in touch43 · 11%
- Price matched the quote6 · 2%
Counted across the 389 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
I hired Two Men and a Truck to move a piano from my garage up to my dining room and the moving crew was absolutely fantastic. The office staff was polite, professional and very responsive to all my questions prior to the move. The quote given for the work was comprehensive and very competitive. The day of the move the moving crew was prompt, professional and very careful in moving the piano.
Thanks for the opportunity!! We can't wait to help again!
They completed two moves for me in the first half of the year and I was very pleased with the quality of the service, the reasonable price, and the candor and good cheer of the moving crew. If you set them up for an efficient move, they will work their butts off to save you as much money as possible.
Thanks Max it was a pleasure working with you!
Saying my experience with Two Men and a Truck was great would be a huge understatement because it was AMAZING! I am no novice to moving and have hired other companies in the past to help me. Two Men and a Truck FAR EXCEEDED my expectations and I can say with absolute certainty that they are the BEST moving company in Fargo, ND! The office staff was professional, efficient and helpful! I had to change my move date and it was no problem at all.
Thank you so much Meghan! We will let Nick and the team know what a great job they did!
We recently used Two Men and a Truck for our business move between office locations here in Fargo, and the experience was outstanding from start to finish. Moving an entire office can be a logistical headache, but this team made it look easy. The crew worked incredibly well together. It was clear they had a solid system in place, which kept the move efficient and organized. Every member of the team was super friendly and maintained a positive, 'can-do' attitude throughout the day.
Thank you, Tanya, for sharing your fantastic experience with us! We're thrilled to hear that our team made your office move smooth and stress-free. Your kind words about our crew and service mean a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff36
- professional movers34
- estimate23
- quick move10
- piano moving6
- cross country move3
- appointment scheduling3
- junk removal2
- reliable moving company2
- punctual movers2