U-Haul Moving & Storage of I-80 & Manawa
Truck rental agency in Council Bluffs, Iowa
Google rating
4.0
Ratings counted
114
Are 1 or 2 star
23.7%Well above typical
The rating breakdown
27 of the 114 ratings in Google’s published star breakdown for U-Haul Moving & Storage of I-80 & Manawa are one or two star.
Against other listings in Council Bluffs
13.8 percentage points higher than the middle of the 4 listings in Council Bluffs we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 80 | 70.2% | |
| 4 star | 4 | 3.5% | |
| 3 star | 3 | 2.6% | |
| 2 star | 4 | 3.5% | |
| 1 star | 23 | 20.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Haul Moving & Storage of I-80 & Manawa at 23.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 50%
- Professional and courteous2 · 50%
Counted across the 4 four and five star reviews we have read for U-Haul Moving & Storage of I-80 & Manawa. A review can mention more than one thing.
In their own words
Very simple reservation process. Once in the store at the reservation time, staff was friendly and helpful. Greeted from the start. Signing in was fast and easy. The truck we reserved was a 10' truck, which was plenty spacious and well cleaned when received. All equipment was in working order with plenty of gas. Multiple times we were offered the rental of supplies, which we denied. Excellent choice for moving!
Thank you for your kind words! We're so glad to hear you had a great experience. We appreciate your business.
Other than making the trucks easier to get in and out of there isn't anything else I can think of. The facility was nice and clean. They have everything that you might need for your move. Boxes, tape, packing material and Dolly's for moving multiple items. There's a large section of vehicles or trailers. Onsite storage. All around I think it is a great investment when you are moving.
I needed a truck FAST this last Sunday morning. I reserved the truck on-line. 1/2 hour later I arrived at the store and was greeted at the door by Tina. She was extremely helpful and professional and went over the contract with me and …
Hello Greg! We're so happy to hear that your experience was top-notch! Your feedback is invaluable to us. Thank you for taking the time to share your thoughts. We hope to see you again soon.
The lady working there is very cordial and knowledgeable. The process of renting the car dolly was an absolute breeze. I would recommend this U-Haul location.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- storage unit8
- courteous staff6
- equipment selection5
- helpful employees5
- prompt staff4
- hours2
- hard working staff2
- easy process2
- uhaul rentals2
- trailer rental2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- mapquest.comdirectory