U-Haul Storage at Yuma MCAS
Self-storage facility in Yuma, Arizona
Google rating
4.5
Ratings counted
85
Are 1 or 2 star
7.1%Above typical
The rating breakdown
6 of the 85 ratings in Google’s published star breakdown for U-Haul Storage at Yuma MCAS are one or two star.
Against other listings in Yuma
1.0 percentage points higher than the middle of the 16 listings in Yuma we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 64 | 75.3% | |
| 4 star | 8 | 9.4% | |
| 3 star | 7 | 8.2% | |
| 2 star | 2 | 2.4% | |
| 1 star | 4 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Haul Storage at Yuma MCAS at 7.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for U-Haul Storage at Yuma MCAS, counted by matching the words they used.
- Items missing or never delivered2 · 67%
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for U-Haul Storage at Yuma MCAS. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I do not recommend this storage facility. I had broken, cut up and missing items. I collect Antiques and they were broken. Find another location. Do not use this one. Washer knobs were gone. Shoe rack thrown away damaged. Antique painting all cut up .hed my advice. I had A40 and someone had a key. My wooden shelf had a broken shelf. Mexican imported wine glasses broken. No explanation for this Damage.
When on deployment and left some thing in this storage. Came back home and hats, shirts and jerseys where missing. Didn’t think nothing much else but only that I miss placed them. Reading the comments now and I’m pretty sure they have …
There is no one located in the office to speak to. You have to go several miles away to talk to anyone. You are not able To rent any vehicles at the storage unit. And the prices are outrageous!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 13%
Counted across the 8 four and five star reviews we have read for U-Haul Storage at Yuma MCAS. A review can mention more than one thing.
In their own words
This place was great! They got me in last minute, they were very courteous, very helpful with everything I needed. Talk to Clarence or Tammy they were top notch!!
Your manager Joseph is amazing and I will be forever greatful to him for everything he did for my children and I . The best customer service this man went above and beyond. Thank you Joseph and u haul. If your looking for the best storage facility in Yuma look no further this is the one you want !! I never give glowing reviews this is really the best!!!!!
Thank you for choosing U-Haul. We greatly appreciate the positive feedback. Don't forget, we are always here to help!
This is a 24 hour self storage pretty much self manned. Makes it really nice when you don’t have a set schedule for when you need to go to storage and get things or take things there.. pretty quiet here. Restrooms are just outside the office .
We really appreciate your positive feedback. It's fantastic to hear you had a great experience with us. Thanks for choosing our U-Haul location!
Nice clean units. I found just the right size. No deposit and a complimentary lock. The isles are wide enough for a large uhaul to get in and out. I recommend this storage facility...
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent9
- truck7
- cleanliness4
- van4
- friendly crew3
- climate controlling2
- last minute booking2
- affordability2
- clean units2
- size2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory