Yuma Mesa Storage
Storage facility in Yuma, Arizona
Google rating
5.0
Ratings counted
153
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
1 of the 153 ratings in Google’s published star breakdown for Yuma Mesa Storage are one or two star.
Against other listings in Yuma
5.4 percentage points lower than the middle of the 16 listings in Yuma we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 152 | 99.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Yuma Mesa Storage at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Yuma Mesa Storage, counted by matching the words they used.
- Claim or refund went nowhere1 · 100%
Counted across the 1 one and two star review we have read for Yuma Mesa Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
When renting the storage unit on June 8, on a month-by-month basis, I would rate my initial experience as a 5, but my final review would be a big "ZERO." Thinking that we would need the unit for the month of July, I paid July's rent early--on June 23. Plans changed & we ended up cancelling the contract on June 28, but the owner refused to refund the $350 I had paid for July, citing that according to the contract no money would be refunded for unused days.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 15%
- Worked hard and fast1 · 5%
Counted across the 20 four and five star reviews we have read for Yuma Mesa Storage. A review can mention more than one thing.
In their own words
I had a great experience with the Yuma storage facility. Lori's outstanding assistance and was always ready to help with any needs I had. From move-in to ongoing support, she was friendly, professional, and made the whole process smooth and stress-free. Highly recommend for anyone looking for reliable and helpful storage solutions! Definitely recommend Yuma Mesa Storage!!
Excellent Excellent Exceptional facility and people. Easy online service. Quick response to inquiries. Large aisle ways plenty of maneuverability. Clean and Has A Public Restroom!
On behalf of The Strong Beginnings Project, we want to express our heartfelt gratitude to Yuma Mesa Storage for their generous commitment to the Yuma community. Their donation of a storage unit allows us to store clothing donations for our Community Closet, which provides free clothing to Yuma children and teens in need. Yuma Mesa Storage has been an absolute pleasure to partner with.
Yuma Mesa Storage are "can do" people!! whenever i have a concern or a problem, they are always happy to help. Recently i had a vacation pop up unplanned, and needed to park a vehicle in Yuma for a week. Jessica handled it , instantly, by renting me space for my truck. Thanks for always taking good care of me! i have worked with many different storage facilities over the years. The business culture here is fantastic!! You guys are rock stars
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff25
- clean facility14
- rental units13
- secure storage11
- clean units11
- spacious units7
- new facility6
- unit sizes3
- ready unit2
What the company says about itself
Taken from Yuma Mesa Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“St, Yuma, AZ 85365 Call Today: (928)-247-9713 RENTAL SPACES NEARBY HELPFUL RESOU”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- facebook.comsocial
- yelp.comreviews