U-Pack
Its address is in Oswego, Illinois. It appears here because Google returns it for Aurora.
Google rating
4.9
Ratings counted
23
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 23 ratings in Google’s published star breakdown for U-Pack are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Aurora
4.0 percentage points lower than the middle of the 10 listings in Aurora we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 91.3% | |
| 4 star | 1 | 4.3% | |
| 3 star | 1 | 4.3% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Pack at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 20%
- Careful with belongings1 · 20%
- Worked hard and fast1 · 20%
- Kept in touch1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
My son moved from Michigan to San Diego in late June 2019 and U-Pack was hassle-free, always professional and on time!! It was a big move but everything worked perfectly. We even hired 2 movers via U-Pack in Michigan and then in San Diego and they also were on time and hard workers. Without a doubt, we would use them again!! I wish we could have shipped my son's car with U-Pack instead of hiring an auto shipping company. U-Pack is totally trustworthy, cost efficient and worry-free. Thanks U-Pack!!!!
First time user (and I have moved 9 times). Moved from Chicago metro to Detroit Metro. Used two cubes, and their moving service. It does take a bit more planning to make this all work. Getting cubes dropped, coordinating with packing teams, etc. But will save you a ton of money. Tips: have double the packing blankets you think you need to protect the furniture. Pack your boxes really well (with lots of padding).
Thank you for sharing your experience with us, Beth! We appreciate your business, and we hope you enjoy your new home in Detroit Metro!
The whole experience was nothing but pleasant. Communication is top notch, keeps you update for each and every activities at each steps. I never waited more than 1 min to talk to customer services. My goods from Chicago to NJ delivered within 3 days. I will definitely use and recommend this service in future.
Thank you for trusting us with your move to New Jersey, Ankur. We're glad we could make your moving experience pleasant, and we hope you enjoy your new home!
Worked perfectly for me... loaded up my belongings in the Chicago suburbs and shipped them to a small town in the mountains in California. The email provided all needed details, the dispatchers were helpful, and the truck driver was great …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- truck4
- money saving3
- great experience3
- ton2
- communication2
- trailer2
- helpful driver2
- condition of items2
- space2
- planning2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.