U-Pack
Google rating
3.7
Ratings counted
9
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 9 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 6 | 66.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 33.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said3 · 75%
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
Had great experience with them our upsck was picked up from Colorado Springs on time, and with less than a week it was in Dothan. The driver, who dropped off our upack was very nice and friendly. We called the next day after unloading and it was picked up the next morning. All our items arrived without any issues. Only thing i was they had lift gate to make safe or heavy item loading easy or wide ramp, but otherwise great experience
Thank you for trusting us with your move to Alabama, R Aegerter. We're glad we were a great fit for your needs, and we wish you all the best as you settle into your new home.
Upack is an amazing company. I had to move 900 miles for a job. The movers I scheduled in February (a different company) to pick my things up at the end of June didn't show, and made it evident that they had no plans to pick up my things. I moved everything into a storage unit and left, because I had to get to my destination by a specific time. I ended up calling Upack and they got a Upack pod to me two weeks later. They set me up with local movers who were able to load the pod for me (since I couldn't be there).
Truck was delivered on time and the customer service has been stellar. Avoid the brokers and use Upack, save yourself a ton of money and hassle. The decreased cost for extra space is amazing, even if you estimate wrong it hardly a cost to add space. I will recommend to everyone I come across, super impressed!!!
Thank you for choosing us for your move, Felicity! We're glad we were a great fit for your needs, and we appreciate you taking the time to leave a review.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- morning2
- money2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews
- birdeye.comreviews
- mapquest.comdirectory
- showmelocal.comdirectory
- yellowpages.comdirectory
- facebook.comsocial