U-Pack
Mover in Erie, Pennsylvania
Google rating
4.9
Ratings counted
10
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 10 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 9 | 90.0% | |
| 4 star | 1 | 10.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 38%
- Turned up when they said2 · 25%
- Worked hard and fast2 · 25%
- Price matched the quote1 · 13%
- Kept in touch1 · 13%
Counted across the 8 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
U-Pack made what could have been a stressful cross-country move very easy and free of worry. The ABF freight team was very friendly, efficient, and helpful. Every time I made a phone call to U-Pack the customer service was excellent. Overall, very convenient service at a good price.
Hi, Megan! Thank you for the wonderful review. We're so glad we were able to help make your move worry-free, and we appreciate your business. Wishing you all the best in your new home!
Fantastic experience with U-Pack from start to finish. This is a well-run company that proactively takes care of their customers. I had a trailer shipped from New York to California. U-Pack was there for me every step of the way. I am not a paid reviewer, just a regular Joe-Schmoe. I had tons of questions that customer service was happy to answer, and I was sent email reminders that kept me informed and comforted. I'd hire this company again for sure if I ever move again.
Very happy with U Pack. They were on time at each end and very helpful. Had some things damaged but that was the fault of a local moving company in Erie, PA that I hired to load the truck. Would not recommend those people.
I used UPack to move a large collection of household goods from PA to FL. We also took advantage of the storage service while we sorted out moving. The UPack service was everything we hoped for. The moving cubes were very solid. The dropoff and pickup services were efficient and the staff was friendly. The storage fees were reasonable and everything worked as expected. I would not hesitate to recommend this service.
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.comreviews
- birdeye.comreviews