U-Pack
Google rating
4.8
Ratings counted
12
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 12 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 91.7% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 8.3% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 44%
- Careful with belongings1 · 11%
- Worked hard and fast1 · 11%
- Kept in touch1 · 11%
Counted across the 9 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
I had some furniture I needed moved from Washington DC to Waco, Texas. Didn't need to store it, just needed it get it here. I got a quote from every "big" company. Several made you call them to talk to you. First, they hardly speak English, and all make you pay for storage and keep in storage. U-Pack was great, half the cost, booked online, found coupon after doing some searching and save liked $150 off.
Hi, Sarah! Thank you for choosing U-Pack for your move. We're so glad we were the best fit for your moving needs, and we appreciate your business. Enjoy your new home! We will be sure to pass along the praise to Pat in DC!
We chose U-Pack because their moving cubes are very sturdy, staff was professional and friendly on each call and they were slightly cheaper than the competition. Our move was from Lynnwood, WA to Waco, TX. Scheduling was a breeze! Reminder texts on "next steps" were really helpful! We paid for our cubes to be stored at the U-Pack terminal for a month, since it took us a while to get down to Texas.
Hi, Danny! Thank you for choosing U-Pack for your move! We're so glad we were a great fit for your moving needs, and we appreciate your business. We hope you enjoy your new home in TX!
U-Pack has become my go-to choice for moving, hands down. Their transparent pricing exceeded my expectations, especially when we ended up using less space than estimated. Communication was a breeze, and they flawlessly adhered to our …
We're glad we could provide service to fit all of your moving needs, Tom! Thank you for taking time to leave a review. We hope you enjoy your new home!
When my family and I needed to find a moving option to move across the country, I searched many companies but nothing compared to U-Pack and their 28 foot trailer. We are VERY satisfied with our experience! We moved our family of six from Michigan to Texas and it was truly been a hassle free experience. We even had to get a second trailer at last minute and they were able to get us all set in ONE day! The pricing was GREAT for the amount of room in their 28' trailer and we didn't have to worry about the driving!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost3
- pay2
- scheduling2
- communication2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- mapquest.comdirectory
- birdeye.comreviews