Ultra Storage
Self-storage facility in Ventura, California
Google rating
4.8
Ratings counted
171
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
3 of the 171 ratings in Google’s published star breakdown for Ultra Storage are one or two star.
Against other listings in Ventura
About the same as the middle of the 18 listings in Ventura we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 156 | 91.2% | |
| 4 star | 8 | 4.7% | |
| 3 star | 4 | 2.3% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ultra Storage at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
Counted across the 5 four and five star reviews we have read for Ultra Storage. A review can mention more than one thing.
In their own words
Andrew at Ultra Storage was not only extremely friendly, but he also explained everything clearly and made the whole process smooth and stress-free. He took the time to answer all my questions and made sure I understood all the options …
Hello Andrew, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service friendly and informative. It's great to know that Andrew was able to make the process smooth and stress-free for you.
We vetted several different storage companies in Ventura and are very happy we went with Ultra Storage. The facilities are well maintained, clean, and safe. What really won me over was the customer service. Andrew has been super helpful and attentive to our needs. I highly recommend checking them out for your storage needs.
Hello Britt, Thank you so much for taking the time to share your experience with Ultra … More
Best prices, best staff! Andrew and Skyler are always very helpful. They always answer all my questions and go above and beyond. Ive been a member for 5+ years and will continue being a member. Thank you for all the constant help. If you’re looking for a good storage place, Ultra Storage is the best!
Hello Stevie, Thank you so much for your wonderful review! We are thrilled to hear that you … More
This storage unit was so useful to us the past two years. Skylar and the employees at Ultra Storage in Ventura were a joy to work with. The accessibility of this lot is unmatched for ease in use of big trucks and dealing with the hassles of …
Dear Janaki Little, Thank you so much for taking the time to share your wonderful experience with Ultra Storage in Ventura. We are thrilled to hear that Skylar and our team were able to make your storage experience pleasant and stress-free.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean area18
- courteous staff16
- new units11
- ease of use6
- new facility6
- secure facility5
- roomy storages3
- alarm system2
- warm chocolate chip cookies2
- flexible staff2
What the company says about itself
Taken from Ultra Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…and has worked around the world for over 30 years. Storage Management Services © Copyrigh”Raw text captured from the page, including any surrounding navigation.