Universal Moving OC
Moving and storage service in Irvine, California
Google rating
5.0
Ratings counted
362
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
3 of the 362 ratings in Google’s published star breakdown for Universal Moving OC are one or two star.
Against other movers in Irvine
About the same as the middle of the 16 movers in Irvine we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 358 | 98.9% | |
| 4 star | 1 | 0.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Universal Moving OC at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Universal Moving OC, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for Universal Moving OC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired Universal Moving OC because of the positive reviews. Approximately one month before the move, my husband specifically asked whether the movers would be able to assemble a shed at our new property. We were assured that this service could be completed, and we hired a four-person crew expecting the move to be handled quickly and efficiently. The crew arrived at approximately 8:00 a.m. However, progress was extremely slow.
Was totally over charged for a 2 bedroom move. Took two days !! And nearly 3700 and for a distance of less than 15 minute drive to new location. I looked them up after on California web site for movers and can find no registration for the name of this business. Left several pieces of my furniture apart as well.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast14 · 64%
- Professional and courteous10 · 45%
- Careful with belongings5 · 23%
- Kept in touch4 · 18%
- Turned up when they said2 · 9%
Counted across the 22 four and five star reviews we have read for Universal Moving OC. A review can mention more than one thing.
In their own words
Universal Moving OC made our move completely stress-free from start to finish. Scheduling was easy, and communication was clear every step of the way. Aleks and Adam were absolutely exceptional — professional, careful, and incredibly hard-working. They handled all of our belongings with such care, and we were especially impressed by how they maneuvered our massive ten-foot table up and over our second-floor balcony to get it into our three-story home, all without a single scratch or issue.
Thank you, Valentina! We appreciate your trust and kind words. We’re glad Aleks and Adam made the move smooth and handled everything with care. Enjoy your new home, and thank you for choosing Universal Moving OC!
Excellent moving experience! The team was extremely professional, punctual, and well prepared with all the necessary tools and equipment. They worked impressively fast while still being very careful with all of our belongings. Everything …
Thank you so much for your thoughtful review, Alex! We truly appreciate your kind words. Our team works hard to provide a fast, careful, and professional moving experience, so it’s great to know we met your expectations. Thank you for trusting Universal Moving OC with your move.
I had a great experience with Tim and Max with my move with Universal Moving OC. They were very fast and efficient, but also carefully wrapped all of my furniture to make sure nothing was damaged during the move. Communication was clear throughout, and pricing was transparent with no surprise fees, and the team was friendly and easy to work with the entire day. If you're looking for movers who are reliable, careful, and efficient, I'd highly recommend Universal Moving OC!
Thank you, Radhika! We appreciate your kind words and are glad Tim and Max made your move smooth and stress-free. Thank you for choosing Universal Moving OC!
Universal Movers were absolutely incredible. From start to finish, they were kind, genuinely helpful, and completely trustworthy. What stood out most was how humble and easy they were to work with — no ego, no stress, just good people doing excellent work. They worked unbelievably hard, yet somehow managed to keep a smile on their faces the entire time. That kind of attitude is rare, and it made the whole moving experience feel lighter and smoother. I honestly can’t give them enough praise.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient movers42
- professional movers30
- fair pricing17
- careful packing15
- reliable movers12
- quick move11
- no hidden fees7
- long distance move2
- fragile item packing2
- last minute move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- yelp.comreviews
- thumbtack.comreviews
- bbb.orgreviews
- chamberofcommerce.comdirectory