Volture Moving Company LLC
Mover in Ventura, California
Google rating
3.5
Ratings counted
22
Are 1 or 2 star
36.4%Well above typical
The rating breakdown
8 of the 22 ratings in Google’s published star breakdown for Volture Moving Company LLC are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Ventura
34.1 percentage points higher than the middle of the 18 listings in Ventura we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 14 | 63.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 36.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Volture Moving Company LLC at 36.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Volture Moving Company LLC, counted by matching the words they used.
- Damage to belongings3 · 50%
- Late, delayed or a no-show1 · 17%
Counted across the 6 one and two star reviews we have read for Volture Moving Company LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Hired Volture and they seemed professional at first. Then they showed up 5 hours late. I was not happy but just wanted the move done. The owner drove to the new place and damaged the building by hitting it with his truck. He informed me he …
Hello Sarah, we do apologize for the incident on or behalf however, we have been in touch with both insurance companies. This situation will be handled correctly without leaving you with stress of the bill. Enjoy your holidays and if there is anything else you need from us, please let us know.
I booked Volture Moving based off of mostly all good reviews on Google. When I called I was quoted $154/hour with a 2 hour minimum. They were booked for 10am but showed up at 10:20 after they called as they had trouble finding our place per their GPS. The phone call is in my log starting at 10:19. They gave me a paper of a list of supplies and their charges for the supplies as well as a receipt of my $50 deposit. No hourly rate was given before starting or listed on the cost sheet they handed me. Three men came.
Hi Nathalie, We are very sorry to hear about the negative experience that you had with us. We have a strong code of conduct for our standards here at VMC LLC, and we are deeply sorry that our standards didn't meet your expectations.
Josh, Halen and Manny moved me from California to Arizona (2 day trip). They seemed very personable and were concerned about doing a good job. They started loading up the truck and supposedly could not fit everything in truck. Then Josh (I believe he was the lead) spoke with their dispatcher (Grant) and told him that I had I had too much stuff and Grant started bullying and intimating me and insinuated that somehow I didn't disclose everything in my estimate.
Good Afternoon Karen, Our goal is to always provide the best experience for our customers. We are … More
Really wish I would have read the reviews before hiring them but It was a last minute thing and really needed someone to help me move into my new apartment asap. We agreed upon a set price and time for them to arrive. Not only did volture show up late to my apartment but the owner Josh smelled like marijuana (which I did not appreciate) to make matters worse they damaged my couch and I ended up getting charged more on my credit card than the agreed upon amount.
The moving day went completely wrong. I ended up not being able to use the movers. I was assured I would get my refund back. I h@ve NEVER received it. They blocked my number and would not talk to me. I am a senior and live on a very limited budget and this was a huge splurge for me!!! Had scheduled this for June 11 2022. I called several times also different phone numbers. It either wouldn’t ring through or no one returns my calls. I originally talked to Joshua. Beware of using them!!!!!
Illegal and unethical business practices by the owner Joshua. He came to our 2 bedroom condo in Camarillo to Oxnard and gave us a quote of $1,232 for "all-day service" with 4 men - nothing in his quote contained a variable rate unless the …
Hi Melissa, You are correct that our rate is based on the number of men and time, but, as respectfully as we can be, we did clarify that it was a quote. Due to the structure of your home, it took two additional hours of time with four men.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 57%
- Professional and courteous3 · 43%
- Turned up when they said1 · 14%
- Careful with belongings1 · 14%
Counted across the 7 four and five star reviews we have read for Volture Moving Company LLC. A review can mention more than one thing.
In their own words
We had just a few heavy pieces that needed to be sent to a location, then swapped out for some other furniture and returned. VMC was punctual, extremely professional and efficient. I highly recommend this company!
Thank you so much for the excellent review, Tracy! It was our pleasure helping you out. Thank you once again for choosing us! … More
I had a "small" job that I needed help with. Big, clunky, awkward furniture that I needed moved around that I couldn't do without some serious help, which these guys provided! I am very happy with the service I received, and I would recommend this company.
We really appreciate the support Kelsey. Don’t forget about your free 2hrs, 45 days after your first service. We look forward to working with you again.
Joshua and his staff are amazing and professional. I have used them twice now and will continue to use them.
Thank you so much, we love helping out our Ventura locals !
Very good moving company. Timely, fun and quick the guys did a great job and made it look easy.
Hello Zack, Thank you for the review! We really appreciate it. It was an absolute pleasure … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality4
- staff3
- furniture3
- truck2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- bizapedia.comdirectory
- chamberofcommerce.comdirectory