We Can Help Hauling and Moving Company Llc
Google rating
4.9
Ratings counted
91
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 91 ratings in Google’s published star breakdown for We Can Help Hauling and Moving Company Llc are one or two star.
Against other listings in Waldorf
6.1 percentage points lower than the middle of the 15 listings in Waldorf we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 89 | 97.8% | |
| 4 star | 1 | 1.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is We Can Help Hauling and Moving Company Llc at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for We Can Help Hauling and Moving Company Llc, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for We Can Help Hauling and Moving Company Llc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The movers forgot the date we booked after paying a deposit. They arrived 3 hours late. The employees were friendly. However, our furniture was not assembled properly and the small move took much longer than expected. Over the next week we started to notice the screws in our bed were not properly tightened and our bed started to come apart. I would not recommend booking with them.
We sincerely apologize for the delay and for the assembly issues you experienced. That’s not the level of service we strive to provide. Our team would like to rectify your concerns, and would appreciate the opportunity to make things right. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Worked hard and fast10 · 48%
- Turned up when they said8 · 38%
- Kept in touch3 · 14%
- Careful with belongings1 · 5%
Counted across the 21 four and five star reviews we have read for We Can Help Hauling and Moving Company Llc. A review can mention more than one thing.
In their own words
The guys were awesome helping with my move from a single family home to an apartment. Chris was very responsive with communication and they arrived at the time he said they would. They moved quickly and carefully with loading and unloading my things and were very accommodating when we found out that some of the larger items would need to be carried up flights of stairs because they wouldn't fit in the elevator.
I highly recommend We Can Help Hauling & Moving Company! My family and I were on the 2nd half of a big, tiring move when I reached out to the team at We Can Help to help pack up 3 storage units and unload them at our new home. The team arrived early, came prepared, and worked non-stop. The team also took care of our items as if they were their own and set everything in its place where we wanted.
I have moved several times, but I have never had Movers as punctual, kind and courteous as these. Not a single minute of their time was wasted, and everything was handled with care. They still had some time after they moved all my things and used that time to assemble the adjustable bed I had just bought. I would highly recommend hiring them, and I plan on calling them when I move again.
Moving day went sooo smoothly because of them! This is a great business and I will certainly use them again. You can tell that Chris, and the rest of the guys are just good, honest people foreal. They were punctual, paid attention to detail, worked efficiently and took care with my furniture! I will definitely use them for future moves.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup22
- polite staff16
- careful handling of furniture8
- reasonable pricing5
- timely arrival3
- reliable movers2
- affordability2
- punctual staff2
- careful packing2
- short notice moves2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial
- bbb.orgreviews
- nextdoor.comsocial