Wee-Move Laredo Movers (moving services - mudanza)
Google rating
4.9
Ratings counted
597
Are 1 or 2 star
3.2%Around typical
The rating breakdown
19 of the 597 ratings in Google’s published star breakdown for Wee-Move Laredo Movers (moving services - mudanza) are one or two star.
Against other listings in Laredo
2.1 percentage points lower than the middle of the 15 listings in Laredo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 566 | 94.8% | |
| 4 star | 12 | 2.0% | |
| 3 star | 0 | 0% | |
| 2 star | 6 | 1.0% | |
| 1 star | 13 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Wee-Move Laredo Movers (moving services - mudanza) at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Wee-Move Laredo Movers (moving services - mudanza), counted by matching the words they used.
- Damage to belongings8 · 42%
- Late, delayed or a no-show4 · 21%
- Stopped responding2 · 11%
- Items missing or never delivered1 · 5%
- Crew conduct1 · 5%
Counted across the 19 one and two star reviews we have read for Wee-Move Laredo Movers (moving services - mudanza). A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I set up an appointment with them and never showed up I called and they said they will call me back to tell how much longer and they never got back to menor answered my call
Movers scheduled for 10:00am, arrived 12:15 - 12:20pm. Two+ hours late --all too typical for Laredo, "land of mañana." Two boys, fairly fresh out of high school, drove up in a U-Haul truck to do the heavy lifting. They worked steadily & efficiently, all the while suffocating behind masks due to COVID --God bless them! Everything went great during pick-up of items, but dropped & damaged a piece of furniture during delivery.
If you are moving Do Not hire the Wee-Move Laredo Movers! They Scammed ME and insulted me due to having Lupus and not feeling well. I have a disability and they accused me of being on drugs!!! They are very unprofessional and they discriminate against people with disabilities! They only moved a few boxes and did not wrap the 4 pieces of furniture as they promoted themselves on their Facebook. They are lazy and they are bullies!
Ms. Rosalie, I’m very sorry about the distress after your move. We always strive to handle every situation with care, especially when health concerns are involved. During the move, there was a significant challenge in communication due to your unresponsiveness, which we later understood was due to…
I had never rented movers before but as a Single mom I found myself in need to. I scheduled way ahead of time and confirmed my time at 5:00pm on a set date. I message the “supervisor” to confirm the appointment. I explained the storage unit I needed the stuff out from the storage because it closed at 10pm so I needed them to make sure the time was sufficient. The supervisor confirmed they will make it on time at 5pm. At 4:38 he texts not even a courtesy call and says crew is going to be 1 hour late.
Hello Ms. Leija, I'm very sorry to hear about your recent experience with our moving services. As a parent, I understand how frustrating it must have been to deal with our delay today, especially with everything you planned for yourself and your kids.
My husband and the company owner agreed to a 10am start time, so my husband took the day off to supervise. The company called that day to move the start time to 2pm. The movers ended up getting to the condo at 4pm. The job was projected to take 4-5 hours total. It took 4 hours just to get everything out of our 2 bed/1.5 bath, 1090 sq ft condo. The boys were hardworking for being so young.
Hello Ms. Garza, Thank you for taking the time to write about your experience with us. Feedback, both positive and negative, is vital for improving the services we offer. Before anything, I completely and humbly apologize because you felt we didn’t provide you with the service you thought you…
No show at original appointment. Called me after one hour wait that they could not keep appointments due to a previous clients error. Offered two days later. I explained that I wasn’t happy. They called back a few minutes later and said they could do next day. Next day arrives. 15 minutes past appointment they call advising late. Show up one hour late. 4 young men. 18-20 years old. They were very slow moving. And I’m paying $130 per hour. Walking never moving fast. Two on truck two waiting to go in.
Movers were scheduled to show up at 10AM. At about 10:05 they called to say they would be about 30 minutes late because they needed to grab tools. Ok. 11AM rolls around...they finally show up at 11:07, then stand around downstairs talking to one of their girlfriends to tell her what they want from Jack in the Box. They finally get up.to my apartment and act surprised by the amount of things that needed loaded. This was a 1 bedroom apartment. Everything was already boxed up and prepped.
The owner was good. Kept me updated on eta. Appointment was scheduled at 5:00pm and the movers showed up at 8:00PM. The change of address was within the same zip code, but yet the entire move took 5 hours. The owner sent three Movers but only charged for 2. Thank you but the move took way too long. The owner hires children under 18 so that's good, but children need motivation not to be distracted. Once the first load was ready. They mentioned that they were going to buy a snack while still on the clock.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast201 · 38%
- Professional and courteous170 · 32%
- Careful with belongings70 · 13%
- Turned up when they said48 · 9%
- Kept in touch21 · 4%
- Price matched the quote4 · <1%
Counted across the 536 four and five star reviews we have read for Wee-Move Laredo Movers (moving services - mudanza). A review can mention more than one thing.
In their own words
I had an amazing experience! From the first call to the final box being placed in my new home, the team was professional, punctual, and incredibly careful with all my belongings. They arrived on time, worked efficiently, and handled everything as if it were their own. Heavy furniture? No problem. Fragile items? Perfectly wrapped and delivered without a scratch. The crew was friendly & respectful. What impressed me most was their attention to detail and how smoothly they made what could have been a stressful day.
I appreciate you trusting us with your home. I’ll pass your shout-out to the crew. Heavy pieces and fragile items are where we slow down on purpose, so I’m glad that stood out. Thank you for keeping us in mind, and please feel welcome to reach out if we may be of any help again in the future. 🙏😊 …
Outstanding Moving Experience — Highly Recommend! I had an amazing experience with this moving company! Javier, Carlos, Danny, Gamboa, Ivan, and Eddy were absolutely incredible from start to finish. They arrived right on time, were polite and professional, and handled everything with so much care. They moved several heavy pieces of furniture — including a large sectional sofa and solid wood dresser — without a single scratch.
Thank you so much for taking the time to write such a powerful message! Honestly, reading your review let us know that our team did everything possible to make sure that you received an excellent experience.
I recently used “Wee-Move” for my move, and I honestly could not have asked for a better experience. From the very beginning, Danny and Gamboa were professional, responsive, punctual, and incredibly organized. Moving can be stressful, but they made the entire process feel smooth and manageable. Danny and Gamboa handled all of my belongings with great care and respect, making sure everything was wrapped, protected, and transported safely.
I had an excellent experience with this moving company! A special thank you to Carlos and Cisco for their outstanding service. They were professional, and incredibly hardworking from start to finish. Carlos and Cisco carefully moved all of my furniture and large items into my new home, making sure everything was handled with care and placed exactly where I wanted it. Their attention to detail, positive attitude, and willingness to go the extra mile made the entire moving process stress-free and efficient.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling45
- professional movers24
- fast work13
- furniture moving12
- quick movers8
- smooth move8
- friendly crew4
- flexible scheduling2
- short notice2
- last minute move2
What the company says about itself
Taken from Wee-Move Laredo Movers (moving services - mudanza)’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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- Advertises free estimatessays on their website
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