White Star Movers
Mover in Sterling Heights, Michigan
Its address is in Shelby Township, Michigan. It appears here because Google returns it for Sterling Heights.
Google rating
4.9
Ratings counted
210
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
2 of the 210 ratings in Google’s published star breakdown for White Star Movers are one or two star.
Against other listings in Sterling Heights
3.5 percentage points lower than the middle of the 5 listings in Sterling Heights we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 205 | 97.6% | |
| 4 star | 3 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is White Star Movers at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for White Star Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for White Star Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Rented two storage pods. White Star stored them at their Shelby location. When the pods were delivered and opened they were filled with bugs. Hundreds of them. The driver said they were stink bugs. Ruined all my mattresses and bedding. Bugs were in boxes, clothing, even my sons medical adjustable bed frame. Had to buy all new beds. Cost me thousands. The company offered me a 75 dollar inconvenience fee. I am beginning the process of civil court now trying to recover.
Thanks for providing valuable feedback on your recent move. We'd like an opportunity to address your concerns; however, we're unable to identify you from the information provided in your review. We hope you'll reach out to Mayflower Customer Care at [phone removed] for assistance.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 64%
- Worked hard and fast7 · 32%
- Kept in touch4 · 18%
- Careful with belongings2 · 9%
- Turned up when they said1 · 5%
Counted across the 22 four and five star reviews we have read for White Star Movers. A review can mention more than one thing.
In their own words
Tyler , Nick, Andre, and Brandon were so great to work with ! Everyone of them were professional, friendly , respectful, and very hard working !! They were a great team of guys that worked great together and communicated with us and each …
We’re delighted to hear about your positive experience with Tyler, Nick, Andre, Brandon, and Eric. It’s wonderful to know that our team provided professional and friendly service, making your relocation smooth and stress-free. We’ll be sure to share your kind words with them.
A moving service can simplify the process of transporting household belongings between locations. Services may include packing assistance, loading, transportation, unloading, and placement of larger items. Compared with coordinating everything independently, professional moving services can provide a more organized approach to handling a large number of belongings. Careful handling and clear scheduling are important throughout the process.
Amelia and Olivia packed for our impending moved. They were on time, professional, courteous, extremely detailed, and friendly.
⭐⭐⭐⭐⭐ Donte and Jacob were absolutely fantastic! They provided excellent service and handled all of our furniture with great care. They worked quickly and efficiently while making sure everything was moved safely. Both were incredibly polite, friendly, and professional from start to finish. We truly appreciated their hard work and positive attitude. I would highly recommend Donte and Jacob to anyone looking for a reliable and professional moving team!
Thank you for sharing your wonderful experience! We're delighted to hear that Donte and Jacob provided such exceptional service and ensured your belongings were handled with care. We’ll be sure to share your kind words with Donte, Jacob, … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff26
- efficient staff19
- girl scout cookies12
- unloading speed9
- friendly movers8
- furniture moving6
- careful staff4
- estimate process4
- curious crew2
- transparent pricing2
What the company says about itself
Taken from White Star Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Star. Contact us today to schedule your free consultation and let us take care of the details, so”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- facebook.comsocial
- chamberofcommerce.comdirectory