Skip to content

2 Burley Men Moving Calgary

Mover in Chestermere, Alberta

Its address is in Calgary, Alberta. It appears here because Google returns it for Chestermere.

Google rating

4.1

Ratings counted

615

Are 1 or 2 star

18.2%Well above typical

The rating breakdown

112 of the 615 ratings in Google’s published star breakdown for 2 Burley Men Moving Calgary are one or two star.

Against other movers in Chestermere

This company18.2%
Typical mover in Chestermere3.3%

14.9 percentage points higher than the middle of the 6 movers in Chestermere we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
41968.1%
4 star
6510.6%
3 star
193.1%
2 star
172.8%
1 star
9515.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is 2 Burley Men Moving Calgary at 18.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2 Burley Men Moving Calgary, counted by matching the words they used.

  • Damage to belongings47 · 57%
  • Crew conduct17 · 20%
  • Items missing or never delivered16 · 19%
  • Late, delayed or a no-show10 · 12%
  • Price rose after the quote9 · 11%
  • Stopped responding3 · 4%
  • Belongings withheld over payment2 · 2%
  • Booked by one company, moved by another1 · 1%

Counted across the 83 one and two star reviews we have read for 2 Burley Men Moving Calgary. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMary P.2 years ago
We used 2 Burley Men Moving Ltd. to move us from Kelowna BC to High River AB. The 2 young men who loaded our 2 bedroom condo in Kelowna were nice enough but it took them over 9 hours to load our furniture which we had boxed and ready to go, aside from the larger pieces. To hurry them along myself and my husband helped them load and it still took over 9 hours. Our furniture was put in storage for a couple of weeks. The 2 guys who moved our furniture to High River were excellent.
Reply from the business

Thank you for bringing this to our attention. We're sorry to hear about the issues you encountered during your move. We appreciate your feedback and will use it to improve our services. All the Best, The team at 2 Burley Men Moving

1-star Google reviewMegan J.3 years ago
DO NOT, I repeat, DO NOT use this company to move. Not only was this the worst moving experience it was the worst experience I have ever had with any company. If you read all the 1 star reviews they are all the same. Over charged and terrible communication with zero accountability. We hired them for our move from AB to BC and they overcharged us thousands of dollars from what we were quoted.
1-star Google reviewF K.5 years ago
Be Careful if you want to Use: We had a small move from Victoria to Calgary and they seemed to be affordable; $750 for the first 1000 lb, $0.75 per lb after than plus weigh scale charges around $75 plus GST, seem reasonable. The complaints I have: 1.0 They would not give us a time to pick up the cargo but gave us a two day window. They never called us back with a day so a time was out of the question, despite calling them numerous times a few days before and the day of the pickup window.
1-star Google reviewLana W.2 years ago
Sadly the experience we had with this moving company has a lot to be desired!! At first contact everything was going according to plan as I scheduled my mothers move 2.5 months ahead of time, then 1 week before the move date I was asked to change the load date to the Saturday instead of the Friday, as this was a long distance move and a matter of flight schedules the load date could not be changed. So I thought it was good to be left at that.
Reply from the business

Dear Lana, We sincerely apologize for the significant issues you faced with your move. We understand how crucial it is to have a smooth and well-coordinated moving experience, and we regret that we did not deliver on this occasion.

1-star Google reviewJTG785 years ago
Overview: -Zero communication -False information -Seemingly slipshod trucks -No regard for employee safety -No follow up The Story: - Booked for 9am pickup, no show. Called at 10am. "they'll be there". Called again at 11am. "Manager will call you". 11:45 "truck had a flat tire, will be there soon". At this point I figure ok, well, bad luck but communication would've been nice? That was just the beginning though.
1-star Google reviewDanielle F.5 years ago
My boyfriend and I had an absolute terrible experience with this company, moving from Calgary to Penticton BC. When we booked an appointment with them we requested a specific time and date, as we lived in an apartment in downtown Calgary where you have a 3hr window to reserve the elevator. They showed up 7hrs late with little to no communication as to what was going on. We luckily were able to convince our apartment management to let us move the time later, otherwise we would have been without an elevator.
2-star Google reviewJanine W.6 years ago
We moved on June 10, 2020. We hired 3 guys with the truck. We were told if we have 3 guys instead on 2, there would then be insurance for moving exercise equipment (treadmill and elliptical). We knew this equipment was heavy and awkward so went with the 3 guys. The guys did not use any straps to help with weight, therefore backed into the post at bottom of stairs and pulled apart the hand railing on our newly renovated home. There was other minor damage (drywall repairs) which are expected.
1-star Google reviewC T.2 years ago
DO NOT USE TWO BURLEY MEN FOR YOUR MOVE. We regret booking this company. We were quoted $150/hour for 2 movers. A man who worked for the company showed up with his inexperienced wife (she self-proclaimed that she had never done this work before and had no prior experience). It was going fine when they were moving the furniture out of our condo and storage unit. But we ran into issues when trying to move the furniture into our new home.
Reply from the business

We apologize for the inconvenience you experienced. We aim to provide a seamless moving experience for all our customers. However, it seems in your case we fell short and for that we apologize. All the Best, The team at 2 Burley Men Moving Calgary

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous145 · 41%
  • Worked hard and fast129 · 37%
  • Careful with belongings60 · 17%
  • Turned up when they said54 · 15%
  • Kept in touch27 · 8%
  • Price matched the quote12 · 3%

Counted across the 350 four and five star reviews we have read for 2 Burley Men Moving Calgary. A review can mention more than one thing.

In their own words

5-star Google reviewJEES J.3 years ago
We had hired them for moving from a 2 bedroom apartment. The crew comprised of Ash and Denys. They did an amazing job - They were punctual, hard working and clearly communicated the plan. They took initiative to extra care to wrap delicate stuff and were professional in their demeanour. Very good value for our money. Will definitely recommend and use their services again.
Reply from the business

We appreciate your kind words, Jees! It's great to know that Ash and Denys delivered exceptional service by being punctual, hardworking, and professional. We hope to have the opportunity to serve you again in the future. All the Best, The team at 2 Burley Men Moving

5-star Google reviewNicole S.5 years ago
We used their company to move us from our townhome in Calgary to a storage unit in BC. We did a lot of shopping around before contacting 2 Burley Men, and found their rates to be standard "by weight" fees (not too high, nor too low). 2 gentlemen arrived at our Calgary location and packed our belongings into a smaller truck - it took them about 2 hours, they moved carefully and efficiently. We had packed everything but a few odds and ends, and furniture.
5-star Google reviewJennifera year ago
I recently reached out to Two Burley Men​ and spoke to Josh Burley who helped coordinate a complex move involving a large kitchen table between two cities, and I couldn’t be more impressed with the level of service I received. From the moment I explained the unique situation—both myself and my friend were moving houses in different locations—Josh listened carefully and thoughtfully, offering creative solutions that worked out perfectly for both of us. His customer service was nothing short of outstanding.
Reply from the business

Hi Jennifer, Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with Josh and our team at Two Burley Men. It’s wonderful to know that he was able to navigate your unique moving situation with creativity and care.

5-star Google reviewveronica R.4 years ago
2 Burley Men Moving is a great company you can trust! I am a senior disabled widow alone and wanted to move back to my home city. The man that answered the phone was so very kind! He was also reassuring! Being alone and a senior it is so difficult to find TRUSTWORTHY HELP! I was always treated with such kindness and patience. To me that is worth EVERYTHING. The fellows came and they packed up my belongings that I had not been able to complete and they began moving my belongings.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff46
  • friendly movers41
  • efficient movers18
  • booking process10
  • piano moving8
  • quick move8
  • last minute booking6
  • truck size4
  • long-distance moving4
  • shoe removal2
  • no hidden charges2

What the company says about itself

Taken from 2 Burley Men Moving Calgary’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…depending on size. Are you licensed and insured in Alberta? ▼ Absolutely. 2 Burley Men”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…on. We're also registered with the Better Business Bureau with an A+ rating. What areas of Calgar”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Canadian families and businesses for over 15 years, completing thousands of successful mov”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…combine 15+ years of experience with a family-run approach that prioritizes customer rela”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Locations About Us Contact Us GET FREE QUOTE 1-888-383-4166 Services Locations Alber”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “2 Burley Men is fully licensed, bonded, and insured to operate in Alberta. We”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…in 4-8 hours depending on size. Are you licensed and insured in Alberta? ▼ Absolutely. 2”Raw text captured from the page, including any surrounding navigation.

Before you hire 2 Burley Men Moving Calgary

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Chestermere

BusinessGoogle rating
Two Men and a Truck MovingMover · Chestermere, Alberta · based in Calgary4.41,739
Calgary Moving Company - AMJMover · Chestermere, Alberta · based in Calgary4.81,261
Moving ExpertsMover · Chestermere, Alberta · based in Calgary5.0298
SWF Moving ServiceMoving and storage service · Chestermere, Alberta5.0262
Elephant MovingMover · Chestermere, Alberta · based in Calgary4.9246
Eager Beaver Moving & StorageMover · Edmonton, Alberta4.92,774

See all 6 movers in Chestermere →