SWF Moving Service
Moving and storage service in Chestermere, Alberta
Google rating
5.0
Ratings counted
262
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
2 of the 262 ratings in Google’s published star breakdown for SWF Moving Service are one or two star.
Against other movers in Chestermere
2.5 percentage points lower than the middle of the 6 movers in Chestermere we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 258 | 98.5% | |
| 4 star | 2 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is SWF Moving Service at 0.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SWF Moving Service, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for SWF Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
An incredibly frustrating experience with zero accountability. I hired SWF Moving for a residential move, and the level of service was completely unacceptable. Not only were they careless with our belongings, but their lack of integrity afterward was even worse. During the move, they heavily scratched the side of our dresser.
Thank you for sharing your feedback. We are very sorry to hear that you were unhappy with your moving experience. We take any concern about damage very seriously. During the move, the dresser scratch was brought to our attention, and from what we observed, the mark appeared to be underneath/along…
very rude man on the phone, i asked about help moving, he laughed in my face and then hung up. don’t recommend, go elsewhere.
Hello Bella, thank you for your feedback back. We would like to clarify your situation You contacted úd late at night 11:27 requests immediate Matress move While we do accept bookings 24 hours day, our moving service schedule during business hour for safety and proper planning We also specialize…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous79 · 45%
- Worked hard and fast54 · 31%
- Turned up when they said31 · 18%
- Careful with belongings20 · 11%
- Kept in touch10 · 6%
- Price matched the quote7 · 4%
Counted across the 177 four and five star reviews we have read for SWF Moving Service. A review can mention more than one thing.
In their own words
“Smooth experience from start to finish” “Communication was great, and they showed up right on time. The movers were friendly, careful with our belongings, and very organized. I was impressed by how quickly everything was done.”
Thank you for your good reviews
I had an excellent experience with this moving company during our recent long-distance move. From start to finish, they were incredibly professional and efficient. What stood out most was their punctuality and flexibility. They were very accommodating with our schedule, which made the entire process much easier. They actually loaded our belongings a day ahead of the scheduled move, giving us the flexibility to begin our journey earlier, while they started their trip the following day.
Thank you for good review
Shrew and his crew are hands down amazing! I have used their services more than four times since February, and I couldn't be more impressed. Three of these moves were last-minute requests with only 1-2 hours' notice, and they even managed to handle them during a snowstorm and a rainstorm. Despite the challenging conditions, they worked from the heart and delivered exceptional results every time. Their professionalism, efficiency, and dedication to providing top-notch service are truly commendable.
Thank you very much to call me again and again and trust our service we appreciate for your review. Your appreciation is boost us two work more hard and give us energy. Thank you.
I’ve know the owner of this company for years and used there moving services many many times and I always feel I’m in good hands. I was even lucky enough to have him move into my neighbourhood in Chestermere and I couldn’t have asked for a better family to live right behind me!! SWF Moving really goes above and beyond to accommodate your needs, they really treat your furniture like it was their own and I’ve never had anything damaged due to carelessness or mishandling!!
Hi mike, Thank you so much for your kind words and support! We’re really happy to hear that you've had such a great experience with us over the years. Taking care of our customers and their belongings is our top priority, and it means a lot to know you trust us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of belongings27
- polite staff15
- professional crew14
- fair pricing14
- efficient team13
- reliable movers9
- hard working crew8
- no hidden fees6
- furniture handling6
- affordability2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial