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2 Friends and a Truck Moving & Storage Company

Moving and storage service in Tampa, Florida

Google rating

4.7

Ratings counted

249

Are 1 or 2 star

7.2%Above typical

The rating breakdown

18 of the 249 ratings in Google’s published star breakdown for 2 Friends and a Truck Moving & Storage Company are one or two star.

Against other listings in Tampa

This company7.2%
Typical listing in Tampa3.2%

4.0 percentage points higher than the middle of the 21 listings in Tampa we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
22188.8%
4 star
72.8%
3 star
31.2%
2 star
10.4%
1 star
176.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is 2 Friends and a Truck Moving & Storage Company at 7.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2 Friends and a Truck Moving & Storage Company, counted by matching the words they used.

  • Damage to belongings8 · 47%
  • Late, delayed or a no-show5 · 29%
  • Price rose after the quote4 · 24%
  • Crew conduct4 · 24%
  • Belongings withheld over payment1 · 6%

Counted across the 17 one and two star reviews we have read for 2 Friends and a Truck Moving & Storage Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewYousef Y.11 months ago
This company is not PROFESSIONAL AT ALL!! They are scammers!! They ruined my furniture, broke and scratched some of my furniture. I took pictures of everything and sent it to them and they were supposed to come back and fix everything that they messed up but now they are deciding to ignore my messages and calls. I keep calling and messaging Mohammad but he isn’t answering me.
1-star Google reviewGhaith M.a year ago
Worst moving experience ever!! Terrible service And extremely unprofessional, Especially Muhammad, he is a thief and a LIAR. -They arrived late, sent only one person for packing and I had to pack half of the stuff. I had to wait for two hours after packing was done for the truck to arrive. They wouldn’t unload my furniture unless I paid extra 1k. Furthermore they left without unpacking, muhammad promised to refund part of the money(I Paid 3k for moving one bedroom apartment for 50 miles!!!)and he never did.
1-star Google reviewJimmyohbeea year ago
I would use another company. They quoted me for 3 hour move and it ended up taking them well over the time. They hire workers who are super slow and lazy. They stopped to take lunch 2 hours which is fine but they wanted me to pay for those house at 125 an hour lol. They ended up quoting me double and tried to hold my stuff hostage until I paid in full. Do not use these guys go elsewhere.
1-star Google reviewN M.3 months ago
I booked 2 friends and a truck for service on a Saturday with three movers. They told me they couldn't make the scheduled date the day prior and came on a Sunday with two movers instead. When I booked the move I sent photos of everything being moved and a description of the items. When the movers came they said there were extra fees for heavy items they weren't aware of even though I sent them originally. During the move our washing machine was broken.
1-star Google reviewGod's C.6 years ago
Wow! I received a text from Sophia to confirm my move for tomorrow. Initially she questioned the logistics of my move then proceeded to contradict the price on the website. Instead of continuing via text I called Sophia. She explained there was an additional $120 travel fee because I was moving more than 40 miles. Actually I am moving exactly 40 miles. She also said the is $95 per hour, completely contrary to the pricing on their website. She said their website is wrong.
Reply from the business

Thank you for your feedback Charita Williams. Unfortunately, I felt that your tone was very negative and hostile since you cursed at me. Also, for the safety of our movers, I felt it was best to cancel the move since we do not want them working in a hostile environment.

1-star Google reviewDavid K.3 years ago
We hired the company for our move in late May. While packing up the king bed frame, one of the movers dropped it and snapped a support leg off. He tried to rig with just tape, but the frame is so heavy it became unusable as a frame. The bed only has four legs so it was a total loss. Additionally at the new house, items were left covered in plastic wrap and moving sheets. The same guy knocked over a closed bucket of paint causing it to spill on the garage floor.
Reply from the business

Dear David, We apologize that your move did not go as smoothly as we would have hoped. Our mover accidently broke the bed frame and actually got hurt by it. He had to miss work for a couple of days after that. The guys should not have left behind the blankets.

1-star Google reviewSher B.5 years ago
Warning Beware! Horrible customer service, Unprofessional staff and if your looking forward to your furniture arriving with no damages then seek services elsewhere please! You will thank me later for not wasting your time and money. I am completely upset and disappointed. My furniture and a few electronics was damaged upon receiving my stuff .They were in extremely great condition prior.
Reply from the business

Hi Sher Ben. We have no information for you on file. We have no idea who you are. Your review is fictitious. We’d appreciate it if you would delete your fake review. Thank you.

1-star Google reviewMaria V.a year ago
DO NOT CHOOSE THIS COMPANY! Save yourself a headache and seek for a professional moving company I assure you it’s not worth it! I am extremely disappointed and unsatisfied with the recent move conducted by this company. The movers showed up late and without the necessary tools to disassemble my furniture, forcing me to call my ex for assistance. As a result, they broke my vanity due to their inability to properly dismantle it.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous104 · 58%
  • Worked hard and fast65 · 37%
  • Turned up when they said41 · 23%
  • Careful with belongings28 · 16%
  • Kept in touch22 · 12%
  • Price matched the quote4 · 2%

Counted across the 178 four and five star reviews we have read for 2 Friends and a Truck Moving & Storage Company. A review can mention more than one thing.

In their own words

5-star Google reviewR S.Edited 5 years ago
The 2 Friends and a Truck came on time. They called my phone on the way to the first location to give me a heads up. When they arrived, they inspected the things that need to be moved and on the contract they had me write down the start time myself. That made me feel like they care about honesty. The 2 friends were very careful with everything that was being moved. They were methodical and professional. No vulgar language, no loud music, no disrespect to me for my requests.
Reply from the business

Thank you so much for your honest feedback Ramez. Sharing your thoughts allow us to grow and provide better service to our customers. We appreciate you!

5-star Google reviewJoy H.6 years ago
The guys were great! Arrived a few minutes early, even took a few pieces of furniture to the dumpster for me. They were quick and efficient and reconnected my washer/dryer in my new apartment without me having to ask. They even assemble furniture. Great price for great work, will definitely be using in the future for moves and handyman services.
Reply from the business

Thank you Joy! We appreciate your business!

5-star Google reviewNzingha G.3 years ago
I recently relocated from NYC to Tampa Florida. I needed movers to bring my belongings and other furniture that was docked at a trucking company here in Tampa. Being a new resident of Tampa google is my main source for information. I chose Two Friends and a Truck because they are located in Tampa. These guys met me at the specified location and took care of business. They treated me with the utmost respect and was efficient and careful with my worldly possessions.
Reply from the business

Thank you Nzingha! We appreciate your thorough review! Welcome to Florida! We hope you enjoy your new home and we hope to hear from you again the next time you move! We'd be happy to help!

5-star Google reviewZulema R.4 years ago
The short version, for those of you who want the bottom line and don't read long reviews: I had an awesome experience with 2 Friends and a Truck and I highly recommend them. For those of you who like details: Sophia is such a pleasure to work with. I don't know if she is the owner, but she took ownership and showed interest in working with me on my last minute move and followed up without leaving me hanging. She is friendly, with an upbeat personality and professional.
Reply from the business

Thank you Zulema! We are so happy we were able to accommodate you at the last minute. We appreciate your thorough review! Thanks again for taking the time to review us and to share your experience! You seem like an expert on moving! We hope to work with you again!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • kind staff17
  • professional movers15
  • careful with furniture10
  • fast movers10
  • polite movers8
  • efficient movers8
  • flexible scheduling3
  • accurate quote2
  • furniture disposal2
  • heavy furniture handling2

What the company says about itself

Taken from 2 Friends and a Truck Moving & Storage Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…are climate-controlled and monitored 24/7 to ensure the safety of your belongings”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and experienced moving company Get Your Free Quote 813-787-3936 Welcome to 2 Friends &”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire 2 Friends and a Truck Moving & Storage Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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