2 Guys On The Move Moving & Storage
Mover in Sioux Falls, South Dakota
Google rating
4.5
Ratings counted
73
Are 1 or 2 star
12.3%Above typical
The rating breakdown
9 of the 73 ratings in Google’s published star breakdown for 2 Guys On The Move Moving & Storage are one or two star.
Against other listings in Sioux Falls
9.2 percentage points higher than the middle of the 18 listings in Sioux Falls we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 62 | 84.9% | |
| 4 star | 1 | 1.4% | |
| 3 star | 1 | 1.4% | |
| 2 star | 2 | 2.7% | |
| 1 star | 7 | 9.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 2 Guys On The Move Moving & Storage at 12.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2 Guys On The Move Moving & Storage, counted by matching the words they used.
- Damage to belongings2 · 33%
- Late, delayed or a no-show1 · 17%
Counted across the 6 one and two star reviews we have read for 2 Guys On The Move Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
One of my daughters hired this outfit to pack up her sister’s household effects when the latter was diagnosed with cancer and decided to move her family to Colorado so we could help support them during her treatment. The crew showed up three hours late with a thin excuse that they’d called to say they were coming and were told they weren’t needed. I don’t know who they called, but it wasn’t us. They were hired to pack my daughter’s stuff into boxes, since we were moving them ourselves.
Sorry for the misunderstanding. This took place over a year ago and thought we had this worked out. This job was canceled, then uncanceled by the same phone #. We are truly sorry for the misunderstanding of the scope of the job. Obviously … More
Warning do not rent from these guys!!! They are crooks . It should be called 2 Guys that are Crooks!! My friend rented a storage unit and it got broke into and these guys did not do a single thing to help. They just looked at each other and pretty much said your screwed!! They have no security at all. they have a gate but don't even use it!! Be aware of this place . Ooo and when the payments are dues they really care then!! To get they payment. Such crooks and I my friend lost almost everything important to them .
Your storage unit did not get broken into as it still had the lock on it and was not tampered with. This was not your unit as your name was not on the contract. If you had filled out the contract, you would have read section 7 because you … More
Sent 2 emails about having them pack up four #15 pieces of computer equipment in Sioux City and shipping them to MN for me. They said they don't pack and ship. I begged them to JUST give me a price and they said no. I had to call them and I asked them why they did not respond to my emails; they could not answer the question. If they don't respond to emails, don't pack stuff and don't ship then maybe all of the other bad reviews might just be accurate. I wont ever use them.
Sorry we couldn't help you, but as we said, we only move within the State of South Dakota. Your move was from Iowa to Minnesota. I can not give you a price for a service that we do not offer. Why someone would give us a bad review for a service they did not use and we do not offer is beyond me.
Poor college kids. They are not professional even they try very hard. Furniture got damaged during moving because it is NOT professionally packed. Two Men and a Truck in Sioux Falls is a better option for you.
Sorry if you had a bad experience. I can not help you with a name like KK KK. We have no customers with that name. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 76%
- Worked hard and fast10 · 59%
- Careful with belongings4 · 24%
- Turned up when they said2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for 2 Guys On The Move Moving & Storage. A review can mention more than one thing.
In their own words
I would highly highly highly recommend! Kolby and his team showed up on time and worked very efficiently to get me moved. All movers on the team were very kind, respectful, and well mannered. They had amazing team working skills to get the job done in a timely manner. When I talked to the office manager on the phone, she was also very kind and polite. She explained everything (pricing) to me in great detail and calmed my nerves regarding moving.
Thank you, Abby, so much for your kind words and recommendation! We're glad to hear that our team was able to provide efficient and respectful service during your move. Our office manager takes great pride in ensuring all details are … More
We had a great experience with 2 Guys on the Move! Their entire team was incredibly helpful, friendly, and professional throughout our move. They took great care with our belongings and paid close attention to the details, which made a stressful process so much easier. Our plans ended up changing at the last minute, and we needed them to come a day earlier than originally planned with very little notice. They were extremely accommodating and jumped right in to help us figure everything out.
Can’t speak highly enough. Called them and talked to Jeremy and he got us hooked up with the date and time we wanted. I conservatively estimated about 3 or 4 hours. The crew of four guys showed up, and had us packed up in about 45 minutes and less than that to unload. Fair price, professional, well mannered and hard working individuals. If I could give more than 5 stars I would. If you need to move, save your back and time and let the professionals at Two Guys on the Move do it for you!
Thank you, John, for taking the time to share your experience! We’re thrilled our packing and moving services exceeded your expectations and appreciate your kind words about our team’s professionalism and efficiency—your recommendation means the world to us!
I would highly recommend Two Guys On The Move to everyone. Colby, Alazar and Travis were polite, thorough, strong and hard workers. All items were packed professionally, moved carefully and special consideration given to ensure no damage to glass items, furniture, door jams, floors and/or walls when moved. Their interaction with each other was that of “team”, helping each other when necessary; otherwise working independently to get things placed without delay. Thank you 2Guys for an awesome customer experience!
Thank you, Judy, for this fantastic review! We're overjoyed to hear about your positive experience with our moving company and our dedicated team members - Colby, Alazar, and Travis. Ensuring the safety of your belongings and providing an awesome customer experience are our top priorities.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff8
- courteous movers3
- easy to work with2
- crew2
- efficient movers2
- trash bag2
- unloading2
- moving heavy items2
- affordability2
- strong staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory