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WIMPS Moving & Relocation

Mover in Sioux Falls, South Dakota

Google rating

4.8

Ratings counted

125

Are 1 or 2 star

4.8%Around typical

The rating breakdown

6 of the 125 ratings in Google’s published star breakdown for WIMPS Moving & Relocation are one or two star.

Against other listings in Sioux Falls

This company4.8%
Typical listing in Sioux Falls3.2%

1.6 percentage points higher than the middle of the 18 listings in Sioux Falls we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
11793.6%
4 star
10.8%
3 star
10.8%
2 star
00%
1 star
64.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is WIMPS Moving & Relocation at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for WIMPS Moving & Relocation, counted by matching the words they used.

  • Damage to belongings3 · 60%

Counted across the 5 one and two star reviews we have read for WIMPS Moving & Relocation. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMatthew W.Edited 2 months ago
Because they did a very poorly job okay and they broke two cabinets and they dropped a bunch of my shots glasses okay and you need to stay away from this company okay and they still owe me two thousand dollars for the stuff that they damaged my stuff okay and they aren't the best moving company okay and you need to stay away from this and they aren't a good company to have moved your stuff okay and they will damage your stuff okay company okay and you need to use two for men moving company okay and they are a lot…
Reply from the business

Matthew, We are sorry to hear that you were dissatisfied. I would like to compliment your amazing Vikings memorabilia collection. It was truly the most we have ever seen and it was impressive.

1-star Google reviewRandy2 years ago
Do not recommend! I advised they would need 3 guys as my bed is super heavy and my new house is brand new construction, and has stairs they confirmed three guys. We were set for 8am Saturday morning, then they called Friday and asked if they could pish it back to 930, no problem. They showed up a after 930 with two guys. They broke, my husbands dresser, our bed, and damaged our walls and wont stand behind any of it!!
Reply from the business

Randy, we are sorry for your experience. We never do damage on purpose and we aim to give everyone a good experience. Please email us so we can resolve this issue. [email removed]

1-star Google reviewWerlost I.2 years ago
NO NOT TRUST, There word is meaningless. During the move one of the movers broke a Flat Screen TV. I called to inform them the next day. The employee did not tell the office that they broke something. I have not heard anything from the Company about how there are refunding me for the damage. It is now over two weeks.
Reply from the business

We are sorry for your experience. Please email us with your name and contact info to resolve this issue. [email removed]

1-star Google reviewDave S.Edited 2 years ago
This company poked a large hole in my wall. They said they would send me a check, never sent it. I DO NOT recommend using them.
Reply from the business

Dave, we are sorry to hear about your experience. Please email us [email removed] to resolve this issue. Thanks.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast46 · 43%
  • Professional and courteous44 · 42%
  • Careful with belongings22 · 21%
  • Turned up when they said14 · 13%
  • Kept in touch8 · 8%
  • Price matched the quote4 · 4%

Counted across the 106 four and five star reviews we have read for WIMPS Moving & Relocation. A review can mention more than one thing.

In their own words

5-star Google reviewkishwar N.a year ago
I can't say enough good things about my experience with WIMPS! From start to finish, they were professional, efficient, and incredibly easy to work with. Enrique and the team showed up right on time, handled everything with care, and made what could have been a stressful day feel completely effortless. They packed and moved my belongings with great attention to detail—nothing was damaged, scratched, or out of place. Even the heavy and awkward items were handled like a breeze.
Reply from the business

Thank you so much, Kishwar! Your words mean so much to us and we thrilled you had such a wonderful experience for your move. We take so much pride in the employees we have and it is amazing to hear that you appreciated their effort. Thank you for your recommendation!

5-star Google reviewAlexandra L.4 years ago
Absolutely a dream! These guys busted out our house move in an afternoon. It was below zero & their truck was acting up, but I had extremely prompt notification of the delay, they were professional - fast - easy to work with - great communication - and way cheaper than I had planned. Will 100% use these guys for every move / junk removal need in the future, and would certainly recommend them!!!!! Thank you for making a monstrous task so easy!
Reply from the business

We appreciate how organized you were, it really helped us out! Cheers on the new home, Alex!

5-star Google reviewStaci H.11 months ago
This was a fantastic moving experience working with WIMPS!! These guys came in with such positive energy and enthusiasm! They made everything about the moving process smooth and even fun! Great price and wonderful to work with!! Highly recommend!!
Reply from the business

Staci, We appreciate the awesome feedback on your move in Sioux Falls! We love working with nice families, and your preparation helped keep the price lower than what was quoted! We take a lot of pride in not charging more than what we say. Cheers to the new house! :-)

5-star Google reviewAustin D.4 years ago
I used Slim Wimp Moving Company for my move from Hartford SD to East side Sioux falls. I had a 3 bedroom townhome with plenty of stuff and these guys efficiently and effectively got everything moved out from our old place and into our new place with a smile! Enrique and his crew were likeable guys and made the move go by with ease. One bump in the road we had was when we got to the new place we saw that there was a small breakage in the side of the TV screen.
Reply from the business

Thank you for being awesome to work with, Austin! Unfortunately things can happen during the relocation process but we pride ourselves on getting in right when things go wrong! We appreciate the awesome review and hope you enjoy your new TV!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • easy to work with10
  • courteous staff8
  • smooth move6
  • easy moving process4
  • efficient movers3
  • furniture moving3
  • accurate quote2
  • affordability2
  • handling heavy items2
  • careful with furniture2

What the company says about itself

Taken from WIMPS Moving & Relocation’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “08:00am - 02:00pm (605) 941-9467 GET A FREE ESTIMATE About Us About Us Reviews FAQs Services”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…commercial relocations. 100% Customer Satisfaction Guarantee Your satisfaction is our top priority.”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “…worry, we are fully licensed, bonded and insured here in Sioux Falls, SD. We”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Us Different No Hidden Costs Fully Licensed and Insured Professional Movers Afforda”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “No Hidden Costs Fully Licensed and Insured Professional Movers Affordable Rates Cu”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • mapquest.comdirectory
  • yelp.comreviews

Before you hire WIMPS Moving & Relocation

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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