2 Pops & A Truck Movers
Moving and storage service in Allentown, Pennsylvania
Google rating
4.3
Ratings counted
59
Are 1 or 2 star
16.9%Well above typical
The rating breakdown
10 of the 59 ratings in Google’s published star breakdown for 2 Pops & A Truck Movers are one or two star.
Against other listings in Allentown
13.3 percentage points higher than the middle of the 17 listings in Allentown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 48 | 81.4% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.7% | |
| 2 star | 1 | 1.7% | |
| 1 star | 9 | 15.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 2 Pops & A Truck Movers at 16.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2 Pops & A Truck Movers, counted by matching the words they used.
- Damage to belongings4 · 40%
- Price rose after the quote1 · 10%
- Late, delayed or a no-show1 · 10%
- Crew conduct1 · 10%
Counted across the 10 one and two star reviews we have read for 2 Pops & A Truck Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Showed up two hours late, didn’t communicate, and damaged just about everything, including chipping the walls. All together very unprofessional
Beware of these scammers. These people will just take your money. They won't put any additional charges in writing. Instead, they will relentlessly call you to explain verbally. Then they will say they will confirm your date and time but don't. I would put no stars if I could.
They charged me $2500. My experience was very frustrating from start to finish. The move did not go as expected and several of my belongings arrived damaged. A few boxes looked like they had been handled roughly, which resulted in broken household items and scratched furniture. The process felt disorganized and there was little care shown while loading and unloading. I had to point out damaged items myself because no one mentioned it. This created stress after the move was already completed.
Umm sorry for the experience you have but we’ve never come out of service too. I believe you have the wrong company. this is a deceptive review as we have never provided to you.
I have had a terrible experience with this moving company, as they have caused damage to a porch upon moving my relative out of their premises. To date the owner of the property has not received payment for the damages this company has caused. We have now received a bill from the property owner who has taken these charges from the security deposit. The last contact the property owner has had with this moving company was 12/26/24 and they keep saying the check is in the mail (and now all they get is CRICKETS!).
I appreciated the help with moving in my bunkbeds but the price was not adequate. I was told one price on the phone but charged a different price once the bunkbeds were assembled. I had my own truck, did my own pickup!!!! All information about the price was given after the service. In the future discuss pricing before you do the service. Good luck in the future but I will take my business elsewhere.
What a hot mess. The actual movers are wonderful. Polite, hard working, easy going. The business itself it a disaster. They came out to see my house and gave me a quote. Then I sent the deposit and was told that wasn't neccessary and they …
**UPDATE- The owner of the company reached out and assured me this was an isolated incident. He was kind and apologetic. This is exactly how a business owner should behave. I urge customers to give Legendary movers a chance. The issues …
Charged more than $2000 and all the items were broken. When we contacted the owner he blocked our number. Very un-professional response.
This is another deceptive review have never provided service to you. This is a fake review. Not sure who you are or what your issue is with the business.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 55%
- Professional and courteous6 · 55%
- Turned up when they said5 · 45%
- Careful with belongings3 · 27%
- Kept in touch2 · 18%
Counted across the 11 four and five star reviews we have read for 2 Pops & A Truck Movers. A review can mention more than one thing.
In their own words
The movers arrived right on time and were ready to get to work. This was a challenging three-part move, as I needed items moved from two different locations to my new home. The gentlemen were professional, friendly, and handled all of my belongings with great care. They pointed out any items that were already open, damaged, or at risk of coming apart before moving them, which I really appreciated. They worked quickly and efficiently while still taking excellent care of my belongings.
We truly appreciate your kind words! We truly are satisfied that we were able to make this a stress free transition for you.
We had a great experience. Great communication, arrived as scheduled, careful with our things and courteous. Thank you Melvin & Juan! We highly recommend!
The guy who owns this place is a real gentleman and you will get personalized service. He will take care of you. Because they are a smaller outfit you don't need to call an 800 number or deal with customer service out of state or out of the country. But they have enough trucks and workers to get it done right. The owner will make sure that everything goes smoothly and if they need to pivot last minute for you they will!
Hands-down, the best moving company in the ABE I have used many different moving company given the fact that I travel for work these guys neatly pack my items wrapped every last piece of Furniture and safely move me from Philadelphia to New York City. I will definitely be using these guys again in the near future look no further these guys are the cheapest locally Owned professional, hard-working
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality11
- respectful staff10
- hard workers6
- politeness4
- affordability4
- smooth move3
- damage to belongings3
- furniture moving3
- careful with furniture2
- scheduling2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- thumbtack.comreviews