2Guys1Truck
Its address is in LaSalle, Ontario. It appears here because Google returns it for Windsor.
Google rating
4.7
Ratings counted
57
Are 1 or 2 star
8.8%Above typical
The rating breakdown
5 of the 57 ratings in Google’s published star breakdown for 2Guys1Truck are one or two star.
Against other listings in Windsor
6.0 percentage points higher than the middle of the 22 listings in Windsor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 91.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.8% | |
| 1 star | 4 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 2Guys1Truck at 8.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2Guys1Truck, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for 2Guys1Truck. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Extremely unprofessional Edit: In response to the reply, obviously this is not my real name (it’s not a name at all) so you can’t say I wasn’t a customer. I’m choosing not to use my real name to avoid harassment from you and for good reason judging by your angry reply to this review. My review is valid and it’s my right to express that after the poor service I experienced with your company (and no, I am not mistaking you for another company).
Edit: I am a very honest person and pride myself on character. I would love to be able to make this right. If for some reason one fell through the cracks or there was some sort of mistake made, I am very sorry about that and we could of at least reimburse some or all of the service.
I wouldn’t hire them for anything. Left two households waiting all day for pickup and delivery of a single item. This was booked more than a week ahead of time. The job was never done because I had other obligations to take care of, too conscientious I guess. One star is too much.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous23 · 53%
- Worked hard and fast20 · 47%
- Careful with belongings14 · 33%
- Turned up when they said9 · 21%
- Price matched the quote4 · 9%
- Kept in touch3 · 7%
Counted across the 43 four and five star reviews we have read for 2Guys1Truck. A review can mention more than one thing.
In their own words
We used 2guys1truck for our move yesterday and I strongly recommend Roberto and his crew. They showed up on time, were very professional and worked very efficiently. They were very careful with all our furniture, placed runners down on the floor, used bubble wrap for our fragile items before loading them in to the truck etc.. I was very impressed and so happy with how smooth the day went. Best money I have ever spent and would highly recommend their service.
I want to say first off, I was nervous in the first placr because I required the movers to come at 8 am sharp on a Saturday. Called to confirm was going to get delayed for an emergency but Tracy was very considerate and understanding that time is at an essence. He woke up his workers and were there on time. Tracy's communication was VERY prompt and VERY professional. Movers came and I was afraid because some movers are known to break things but not with this company.
Roberto and his employees moved our 3 bedroom house of furniture from LaSalle to Windsor. The move took 3 days. They were efficient, careful and on-time. Communications leading up to the move were excellent and there were no surprises with the cost which was more than fair. I highly recommend them for your move. Thanks Roberto.
Not to be confused with the international Company "Two Men and a Truck", 2 Guys 1 Truck is locally owned and has that personal touch you can't always get from a large company. I have nothing but positive things to say about 2 Guys 1 Truck. Roberto Cunha and his team are great. I utilized his services for a move, and he also assisted me with arranging a minor furniture repair since he has connections with many people and businesses.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing9
- hardworking staff6
- kind staff5
- smooth move4
- careful movers4
- cost3
- careful with belongings3
- oversized-item moving3
- careful handling of furniture2
- fast movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.cadirectory
- facebook.comsocial