Skip to content

3 Men Movers - Austin

Mover in Austin, Texas

Google rating

4.9

Ratings counted

1,149

Are 1 or 2 star

3.1%Around typical

The rating breakdown

36 of the 1,149 ratings in Google’s published star breakdown for 3 Men Movers - Austin are one or two star.

Against other movers in Austin

This company3.1%
Typical mover in Austin1.4%

1.7 percentage points higher than the middle of the 21 movers in Austin we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,09695.4%
4 star
100.9%
3 star
70.6%
2 star
40.3%
1 star
322.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is 3 Men Movers - Austin at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 3 Men Movers - Austin, counted by matching the words they used.

  • Damage to belongings6 · 22%
  • Late, delayed or a no-show3 · 11%
  • Price rose after the quote1 · 4%
  • Items missing or never delivered1 · 4%
  • Crew conduct1 · 4%
  • Stopped responding1 · 4%

Counted across the 27 one and two star reviews we have read for 3 Men Movers - Austin. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKelly T.5 years ago
This was the worst moving experience of my life. They showed up hours earlier than expected, smelled like weed. I was just moving to a new unit in my apartment complex. An easy move. They rushed the job and broke my entertainment system and bookshelf. Took 1.5 hours when I had paid for 2. If they had slowed down it would have been done right. They refused to give me a discount and had one of their guys offer to bring me cut glass for the entertainment system. Extremely unprofessional and handled very poorly.
Reply from the business

Hello Kelly, I'm very sorry to hear of your initially unpleasant experience. We take issues like this very seriously and are addressing it internally. Thank you for bringing this to our attention.

1-star Google reviewVeronika C.5 years ago
Let me start by saying if i could have given negative stars I would have. I have never experienced something like this. And I have moved over 10 times in my life. The day before my supposed "mOve" they email me to confirm and text me confirming my driver and that they will call between 12-1pm to tell me exact arrival time, great! So you would think.... The day of the move, we sit, waiting 12pm, 1pm goes by we think maybe they are running late?
Reply from the business

Hi, Veronika, Thank you for your feedback. Our goal is to solve every concern with a reasonable resolution, but sometimes that doesn’t happen to the satisfaction of either party. Moving day should be a smooth experience—not stressful.

1-star Google reviewIris Y.3 years ago
Worst moving experience I've ever had. I used 3 man movers twice when I was in Houston. The service was great. Movers were very professional. However, this is the first time I used their service in Austin. Not sure if they have different standards here. The entire moving process was not efficient at all and took much longer than it's supposed to, I have much less stuff and much shorter route compared my previous movings, but it took 3 additional hours!
Reply from the business

We are so sorry to hear that we didn't live up to your expectations, Iris. Thank you for giving our customer service team an opportunity review and address your concerns. We hope you are settling into your new home comfortably.

1-star Google reviewMichael D.2 years ago
This company over charged me for a move, purposely stalled after realizing the move would not be as long as they’d hoped, broke my furniture and offered me $25 to replace a coffee table. After the guy broke the coffee table, he lied and said he didn’t then left after propping the coffee table up. They still have not called me back to discuss being reimbursed for this.
Reply from the business

Dear Michael, we are sorry to hear about your negative experience with our company. We strive to provide excellent service to all our customers, and we apologize for any inconvenience caused during your move.

1-star Google reviewLaura C.5 years ago
I hired 3 Men Movers twice. The first time was great service so I hired them again. I am now sitting at 14 hours waiting for these movers to finish moving my 2300 sq ft home. They still have at least 3 more hours to go. They also damaged my furniture and no one seems to care. I spoke with Alvin who said they could give me $150 discount. I have moved multiple times and this is by far the worse service I have every experienced.
Reply from the business

Thank you for providing your feedback and letting us know about this issue, Laura. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.

1-star Google reviewZara T.4 years ago
Do not ever book 3 men movers for your move, if you care about your mental sanity. I had a move booked for 8 am on Saturday. This was a very intentional time because I live on an extremely busy street on downtown Austin and parking can be difficult to find. I also live in an apartment so elevators can get busy, so I thought 8 am would be a great time to get everything done quickly. At 8:05 I still hadn’t heard from the movers. I was told they would call when they were on the way.
Reply from the business

Thank you for your feedback, Zara. It seems we dropped the ball on communicating with you on move day. So, on behalf of us all at 3 Men Movers, we are sorry for any miscommunication and inconvenience. Although we’re disappointed to hear of your move day experience, your feedback helps us improve.

1-star Google reviewD S.a year ago
I cannot stress enough how much I would avoid 3 men movers in Austin. I feel like crying I get so upset when I think about this move. No mattress protectors, no floor coverings, no gloves, no consideration or respect for our things or our space. They used my Dyson air filter machine as a DOOR STOP, despite my pleas that they find something else (or bring a doorstop like other moving companies!) they eventually knocked it over and it’s broken.
Reply from the business

We are so sorry the move didn't go as planned, DS. We have tried to find your information based on your username here and are unable to find your service. If you could reach out to our team, we'd be happy to assist in finding a resolution if you haven't already reached out.

1-star Google reviewLauren P.4 years ago
Was the worst move of my life. Signed up for "first move" at 7 am they had one guy sick and did not show up until 5pm. They informed me that scheduled moves get canceled all the time and having no shows happen very often. I ended up moving half my house alone while no one could tell me what time to expect anyone. Instead of keeping my spot as a first move I was put at the end of the line while two other houses where moved. Was getting gaslighted left and right by everyone involved.
Reply from the business

Hello Lauren, Thank you for your honest feedback. Moving day should be a smooth experience—not stressful. We set a high standard for our client experience and we’re truly sorry this standard was not met in your interactions with us.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast253 · 58%
  • Professional and courteous198 · 46%
  • Careful with belongings95 · 22%
  • Turned up when they said86 · 20%
  • Kept in touch41 · 9%
  • Price matched the quote5 · 1%

Counted across the 435 four and five star reviews we have read for 3 Men Movers - Austin. A review can mention more than one thing.

In their own words

5-star Google reviewDespina M.3 years ago
3 Men Movers was great! They showed up early, packed efficiently, and made sure to be careful with my belongings. They were also great at communicating with me and provided professional, friendly service. Will definitely be using again if I will be moving in Austin!
Reply from the business

Despina, we're beyond excited to read your glowing review! It's fantastic to know that our experts at 3 Men Movers, particularly went above and beyond to make your move a breeze. We're also grateful that you shared incredible pictures of our crew, capturing their dedication and professionalism.

5-star Google reviewJamie J.Edited a year ago
I am SO glad I went with 3-men movers!!! Upfront and fair pricing From the very beginning contact Glenda(amazing and knowledgeable) got me all set up and reserved. The night before got a call from one of the movers Cristian and then a text in the morning when on their way to my house. Cristian is the crew leader and Wilson and Nery work so well together. They wrapped everything and handled with care while working efficiently. Very easy to talk with. I also needed them to set up my daughter's complicated bed.
5-star Google reviewKimberly P.a year ago
I’ve used 3 Men Movers before and had a great experience with a different team, so I already knew I was in good hands (after getting a ridiculous quote from a different moving company that was recommended by my employer). This time, since the previous crew I had wasn’t available (they actually are in a different city), I chose Raymond and his team — and I have to say, I was absolutely blown away by the quality of their service.
Reply from the business

We appreciate your feedback, Kimberly! We are thrilled to know that the crews continue to raise expectations. Raymond and his crew know that your home and time are sacred, so they go beyond to ensure there are no surprises and it goes as smoothly as possible. Wishing you the best in your new home!

5-star Google reviewLisa A.Edited a year ago
I was fortunate to have the same AMAZING team -- Marco, Aaron, and Nemo -- for all three services: packing, moving, and unpacking. So courteous and friendly! I couldn't believe how quickly and expertly they packed up my apartment. They checked with me the night before to make sure they brought all the supplies I might need. My beloved corner workstation won't fit through a door, so they carefully disassembled it so we could bring it.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling112
  • courteous staff48
  • efficient crew35
  • smooth process22
  • quick move17
  • moving crew15
  • careful movers12
  • fast crew10
  • piano moving3
  • same day move2

What the company says about itself

Taken from 3 Men Movers - Austin’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “Movers Association Member Accredited by Better Business Bureau Licensed and Certified by CertifiedMove”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…company from start to finish. GET YOUR FREE ESTIMATE Proudly serving Texas Offering moving s”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Online Customer Service Available 24/7 Two Hour Minimum Fuel Surcharge Waived”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “…and businesses move with confidence. Since 1985, we’ve earned a reputation as one of th”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and easy to understand. Licensed and Insured Our Austin movers are licensed, insured”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…stays clear and easy to understand. Licensed and Insured Our Austin movers are licen”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • yelp.comreviews
  • birdeye.comreviews
  • facebook.comsocial

Before you hire 3 Men Movers - Austin

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Austin

BusinessGoogle rating
Two Men and a Truck Austin NorthMover · Austin, Texas4.71,534
Einstein Moving Company (listing 1)Mover · Austin, Texas4.91,501
Einstein Moving Company (listing 2)Mover · Austin, Texas4.91,482
Austin Movers - Heavenly MovingMoving and storage service · Austin, Texas4.91,473
Unicorn Moving & Storage - Austin MoversMover · Austin, Texas4.91,341
Muscleman Elite Movers AustinMover · Austin, Texas4.9923

See all 21 movers in Austin →