6th Man Movers

First, the gentlemen that showed up at the house to load and also unloaded were incredible. They were the only bright spot with our experience. The salesman that gave us our estimate underestimated and misquoted (2k less) than it ended up being. When we brought this to the attention of the founder (Jacob), he made pathetic excuses and was unprofessional to my wife. He took zero ownership of the misquote his salesman originally made and even accused us of adding more items to the move than was originally quoted.

Boy, Talk about disappointing! The talk is great. They say all the right things, but when they hit a bit of "bumpy road" you'll see a whole different side! We had them pick up and store items while we "staged" our home for sale. Once the sale took place they brought our items back and we moved. During the unpacking process, we began noticing missing items. Some were very large pieces.

It is too bad that 1 star is the lowest we can rate them. This “white glove service” moved us several months back and severely damaged many things due to negligence and not following their own protocols. One of those things was a $6,000 bed that they didn’t wrap and therefore it was punctured by a bolt in the moving truck and got VERY dirty. Their “restoration worker” came to fix the silver dollar sized hole which has since reopened due to the less than premium quality of the work he did.

We chose this moving company hoping for a smooth and professional experience, but unfortunately our move turned out to be extremely disappointing and costly. First, the estimate we were given and the final amount we paid were drastically different. It became apparent that the individual who prepared our quote significantly underestimated both the time and the supplies required for the move. As a result, our final bill increased substantially and ultimately cost us as much as using a national moving carrier.

In an effort to protect their reputation and avoid a negative review online, 6th Man Movers reached out to me to request that I take down my review. However, they did not offer any assistance with completing my move until after I posted my feedback. They also failed to address the miscommunication on their part regarding my move and did not honor the original quoted rate for the number of hours required.

These movers tried to 'call it a day' at 4:30pm having delivered and partially assembled 2 out of 4 beds. After a long call with the boss, they went back for the other two beds but did not move a SINGLE ITEM of BEDDING over. When I asked where the bedding was, Tremaine informed me, without any concern or apology, that it was all at the other house. They left furniture unassembled, pieces missing from furniture, and severe damages to the piano and a table.

BUYER BEWARE. We hired 6th Man Movers to move from our 3800 sqft home. They sent a quote stating they would only need 3 movers and 8 hours to complete the move. I asked if they do onsite inspections prior and stated my verbal list of what needed moved would suffice. I offered to take a video of every room so they would have a better understanding. After seeing that video they acknowledged they were prepared. I received an updated quote later stating they only needed 2 movers and 8 hours.

UPDATE: After I posted my review I received a call from someone higher up (Christian). They took my complaint very seriously and mentioned that a lot of the basic services that were omitted should have been included. They sounded very sincere and mentioned they were going to follow up on this issue with their team to ensure other crews do not cut corners.