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A & M Friendly Movers

Mover in York, Pennsylvania

Google rating

4.8

Ratings counted

62

Are 1 or 2 star

3.2%Around typical

The rating breakdown

2 of the 62 ratings in Google’s published star breakdown for A & M Friendly Movers are one or two star.

Against other listings in York

This company3.2%
Typical listing in York2.9%

About the same as the middle of the 14 listings in York we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5893.5%
4 star
11.6%
3 star
11.6%
2 star
00%
1 star
23.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is A & M Friendly Movers at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A & M Friendly Movers, counted by matching the words they used.

  • Damage to belongings1 · 50%
  • Items missing or never delivered1 · 50%
  • Crew conduct1 · 50%

Counted across the 2 one and two star reviews we have read for A & M Friendly Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCathy M.a year ago
When I contracted with A&M Friendly Movers, I was quoted $7,500 for the move. However, on the day of the move, the company severely underestimated the size of the truck required to transport my belongings. Once the truck was filled, I was informed that it would cost an additional $3,000 to move the rest of my items—this was unexpected and extremely frustrating.
Reply from the business

Cathy, I am sorry about your experience. However, this is not an accurate account of what occurred. You added more to your inventory than what was noted from the … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 44%
  • Professional and courteous6 · 33%
  • Careful with belongings5 · 28%
  • Turned up when they said2 · 11%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for A & M Friendly Movers. A review can mention more than one thing.

In their own words

5-star Google reviewKristy S.6 months ago
The moving crew was AWESOME! Super quick, polite, & careful. I would recommend A&M Friendly Movers to anyone that needs assistance moving! They took away most of the stress of moving. So grateful!
5-star Google reviewKim D.11 months ago
I can’t say enough about this company. From Amber, who walked me through the whole process and explained fees clearly, to Edwin and Ty who showed up right on time on one of the hottest days of the summer. They took incredible care of the furniture while they moved some very heavy and oversized pieces through narrow winding stairways and halls. Everything was moved without even a scratch or banged wall. I was thoroughly impressed. There were no hidden fees at the end. Honest, upfront and very hard working company.
Reply from the business

Thank you so much for your kind words! We’re thrilled to hear Amber, Edwin, and Ty made your move smooth and stress-free, even on such a hot day. At A & M Friendly Movers, we pride ourselves on careful, honest, and professional service, and your recommendation means the world to us 🙂 …

5-star Google reviewKim E.a year ago
A&M Friendly Movers were amazing! Their team communicated well, had wonderful customer service, and were very well prepared and helpful. The owners were extremely helpful and patient with me. I highly recommend them and will definitely use them next time I need movers.
Reply from the business

Thank you so much for your wonderful feedback! We’re delighted to hear that our team’s communication, preparation, and customer service made your move a positive experience. At A & M Friendly Movers, we always strive to be patient, helpful, … More

5-star Google reviewAnastasiaa year ago
Corey and Terrell were absolutely phenomenal. Professional, kind, impressively efficient, and strong — they handled my apartment-to-apartment move with speed, care, and a great attitude. You can tell they genuinely care about the quality of their work. Everything was done quickly but thoughtfully, and they made the whole process so much smoother. If you’re lucky enough to have Corey and Terrell on your moving team, you’re in great hands.
Reply from the business

Thank you for the wonderful review! We’re so glad Corey and Terrell impressed you with their professionalism, care, and efficiency, and that Micah and Matt were able to support you through the process. All of us at A & M Friendly Movers truly appreciate your recommendation 🙂 …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly movers11
  • kind staff7
  • easy move4
  • affordable4
  • booking process3
  • honest staff2
  • wrapping and securing2
  • no hidden fees2
  • no damage2
  • care in moving furniture2

What the company says about itself

Taken from A & M Friendly Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…is the best choice in town. We’re family-owned and operated, so we know how important”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Pennsylvania Tennessee Contact Us GET A FREE QUOTE (717) 434-6711 A & M Friendly Mover”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • facebook.comsocial
  • thumbtack.comreviews
  • yelp.comreviews

Before you hire A & M Friendly Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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