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A.B.E Moving and Labor LLC

Mover in New Haven, Connecticut

Google rating

3.4

Ratings counted

106

Are 1 or 2 star

37.7%Well above typical

The rating breakdown

40 of the 106 ratings in Google’s published star breakdown for A.B.E Moving and Labor LLC are one or two star.

Against other listings in New Haven

This company37.7%
Typical listing in New Haven5.5%

32.3 percentage points higher than the middle of the 14 listings in New Haven we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
6157.5%
4 star
32.8%
3 star
21.9%
2 star
10.9%
1 star
3936.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is A.B.E Moving and Labor LLC at 37.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A.B.E Moving and Labor LLC, counted by matching the words they used.

  • Crew conduct4 · 40%
  • Items missing or never delivered3 · 30%
  • Price rose after the quote2 · 20%
  • Late, delayed or a no-show2 · 20%
  • Damage to belongings1 · 10%
  • Belongings withheld over payment1 · 10%
  • Stopped responding1 · 10%

Counted across the 10 one and two star reviews we have read for A.B.E Moving and Labor LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewTiffany G.2 months ago
A.B.E are a horrible company to go with the play games with the customers and lie they tell the customer one thing and do the other my furniture got to my home at 10pm at night when I was told that it was going arrive at 12pm but it didn’t when they delivered my furniture over 20 pieces of furniture was damaged by the way they load there truck and unloaded which this is unacceptable my husband contacted the owner but he never got back to him after changing us 7000.00 to move furniture that is now mostly broken…
1-star Google reviewTheoscar P.a year ago
I experienced significant issues with the moving company. They arrived late and increased the price of the service after all my belongings had already been loaded onto the truck. At the time, I was driving from Connecticut to Pennsylvania. Additionally, they did not apply my deposit toward the total cost, which resulted in me paying nearly $700 more than the initial quote I received via text. I requested an invoice multiple times that day after making the payment, but I never received it.
1-star Google reviewColette P.4 years ago
These pictures are from a full service move to the next town. I paid 5K and did NOT receive professional or timely service. They tried charging and extra 1k and tried to hold my belongings hostage. They will lose your items and lie about …
1-star Google reviewKerisha G.4 months ago
This company deserve 0 star. Please DO NOT fire this company, this is the most unprofessional moving company I’ve ever seen. Our time slot was between 12-2pm and they didn’t show up until 4:20pm only after we called them. They only sent 2 guys and a small U-Haul truck and one of the movers was a teenager that didn’t want to be there.They deliberately moved slow because they wanted to go over the time.
1-star Google reviewSafonya B.6 months ago
Rip off! His workers were nice but over worked. The owner Jay gave us a quote and then over charged our credit card for extra hidden costs that we did not agree on. We ended up spending $400 for about $150 worth of work. He basically scammed us!!! DO NOT USE THIS COMPANY AND HE DOES NOT CARE. CALL SOMEONE ELSE
1-star Google reviewLela M.a year ago
Charge a minimum of 4 hours when standard in this industry is 2 hours minimum charge. I have also never heard of a moving company charging you a deposit, if they mess something up it’s on them. I called for a quote and have never had someone be so rude to me. This is definitely a scam business.
1-star Google reviewRay O.2 months ago
The worst moving company ever! They came to my place totally unprepared. Also, 4 coats of mine went missing. I called the so called manager who was rude and unprofessional. I paid $700 to move a one bedroom apartment. Don’t waste your time or money.
1-star Google reviewBryan G.a year ago
My recent experience with this moving company was extremely disappointing and frustrating. I hired them for a short-distance move—only about 7 minutes from my original location—with just 11 items to transport. Despite the simplicity of the …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast2 · 33%
  • Careful with belongings1 · 17%
  • Price matched the quote1 · 17%
  • Professional and courteous1 · 17%

Counted across the 6 four and five star reviews we have read for A.B.E Moving and Labor LLC. A review can mention more than one thing.

In their own words

5-star Google reviewNormen W.6 months ago
Great price and the guys was smooth and efficient. They save me so much time; I’m a person that hate moving
5-star Google reviewRachel T.a year ago
Great service! A.B.E took great care of my property when moving me out of state. They were friendly and knowledgeable. Would highly recommend for your moving needs!
5-star Google reviewDasan M.9 months ago
Great company they moved really efficiently and kept my items protected and unbroken
5-star Google reviewNikki M.9 months ago
Great experience. The movers were very pleasant very helpful, even got stuff out of my own car for me

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture setup14
  • truck11
  • careful with belongings6
  • professional movers3
  • scam3
  • careful movers3
  • laborers2
  • seamless move2
  • fast move2
  • moving-related packing2

What the company says about itself

Taken from A.B.E Moving and Labor LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “100% customer satisfaction. Contact Us 24 Hours a day, to get your FREE Quote. CONTACT US Ove”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “& LABOR COMPANY HOME SERVICES GET A FREE ESTIMATE More Use tab to navigate through the me”Raw text captured from the page, including any surrounding navigation.

Before you hire A.B.E Moving and Labor LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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