Keep Safe Storage - West Haven
Self-storage facility in New Haven, Connecticut
Its address is in West Haven, Connecticut. It appears here because Google returns it for New Haven.
Google rating
4.7
Ratings counted
137
Are 1 or 2 star
2.9%Around typical
The rating breakdown
4 of the 137 ratings in Google’s published star breakdown for Keep Safe Storage - West Haven are one or two star.
Against other listings in New Haven
2.5 percentage points lower than the middle of the 14 listings in New Haven we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 115 | 83.9% | |
| 4 star | 10 | 7.3% | |
| 3 star | 8 | 5.8% | |
| 2 star | 1 | 0.7% | |
| 1 star | 3 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Keep Safe Storage - West Haven at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 8%
- Professional and courteous1 · 8%
Counted across the 12 four and five star reviews we have read for Keep Safe Storage - West Haven. A review can mention more than one thing.
In their own words
Great prices and friendly staff. Easy to reserve online before going in to get unit and lock. Longer access hours than most storage facilities.
Thank you for the great review! We're glad you enjoyed the easy online process, extended access hours, and friendly service!
I have used this storage facility for many years. Moving in, moving out, and have ALWAYS remained in phenomenal standing. I have trusted this facility which is why I have continued to do repeat business with them. Dallas is amazing and really went above and beyond and exceeds expectation! My items came out in the condition i put them in. Very clean, safe, and well-maintained facility. This was my 4th time storing with KSS. I would recommend this for your storage needs.
We are absolutely thrilled to hear about your wonderful experience! Your loyalty over multiple visits means the world to us, and we're so glad Dallas provided exceptional service that went beyond your expectations. We truly appreciate your trust and recommendation!
Keep safe storage is a great place to store furniture or whatever belongings you have that you don’t have room for in your home. It’s clean and affordable and safe from the elements. Dallas who is the manager is very nice good attitude and great customer service. 💯 …
Jackie Rodriguez, we are so happy to read such a great review about Keep Safe Storage!
Working with Dallas has been great. Very pleasant on phone and in person. We use the storage for the second summer now for our daughter that goes to a local college. The process of booking the unit is easy. The security around the grounds is great
Thank you so much! We're happy to have you back for a second summer and glad Dallas made everything easy and pleasant.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- accommodating staff13
- safe facility4
- online reservation4
- smooth process3
- secure storage3
- clear process explanation2
- moving dollies2
- storage unit sizes2
- elevator2
- helpful management2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- superpages.comdirectory