A Mother's Touch Movers
Google rating
4.9
Ratings counted
384
Are 1 or 2 star
2.1%Around typical
The rating breakdown
8 of the 384 ratings in Google’s published star breakdown for A Mother's Touch Movers are one or two star.
Against other listings in Melbourne
About the same as the middle of the 21 listings in Melbourne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 371 | 96.6% | |
| 4 star | 4 | 1.0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 2 | 0.5% | |
| 1 star | 6 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A Mother's Touch Movers at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A Mother's Touch Movers, counted by matching the words they used.
- Damage to belongings1 · 13%
- Items missing or never delivered1 · 13%
Counted across the 8 one and two star reviews we have read for A Mother's Touch Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used a mother’s touch movers to move from Indialantic to Saint Cloud. The move went really well. I gave the guys big tips and left the company a glowing review. All is well until a month later I have finally unpacked all my boxes and realized there is one missing. When I called a Mother’s Touch about it, the person on the phone didn’t seem very concerned and they hadn’t found anything according to her. If the box isn’t in my house, it means it was on the truck.
Thank you for providing your feedback and letting us know about this issue, Jess. We set very high standards for ourselves with every move that we complete. We are truly sorry to hear that expectations were not met during your interaction with us.
5/20/2026 Unfortunately I cannot tell the same experience you all have with A Mother's Touch Movers. Despite I specifically told -Heather- moving will be to a Storage unit, 1st floor, 13 miles distance for only 24 pre-boxed small boxes, one small bicycle machine, one night stand, one queen bed (they put plastic over), THAT WAS ALL. No wrapping involved! They took whole nine-yard advantage of me and made profit.
Hello Nimet. We are sorry to hear that we didn’t meet your standards. We have very high expectations at A Mother's Touch Movers and would love the opportunity to improve. Please get in touch with us at ([phone removed] or [email removed] !
I was in pressed with how friendly and fast the were but they did not listen to our requests we asked them to leave 3 items for the end because we needed to take them off the truck our selves and 1 item weighed 200 pounds but we were dropping them just an hour up 95. I asked them to tie it to the side near the front.
Thank you for providing your feedback and letting us know about this issue, Deb. We set a high standard for ourselves with every move that we do and are truly sorry to hear that standard was not met in your interaction with us.
Everything from booking my move to the day of my move was handled with care and diligence. Everyone was extremely respectful, helpful and careful with my things during the move. Update: After my move, I came to realize the movers lost one of my boxes that contained irreplaceable military items. They were never found and no responsibility was taken.
Katie, thank you so much for your kind words and review. We really appreciate you taking the time out to share your experience with us. Thank you, A Mother's Touch Movers
Do not use this company. The owner leans far from the truth. I would NOT recommend using this company for any type of moving service unless you want someone that doent tell the truth.
Thank you for providing your feedback and letting us know about this issue, David. We set very high standards for ourselves with every move that we complete. We are truly sorry to hear that expectations were not met during your interaction with us.
Buyers Beware: They advertise 30 days free storage and military and senior discounts, but then tell you it's not available.
Unfortunately, as with any storage unit, sometimes our storage is full. We apologize that we did not have availability. If we did, we would have been more than happy to have served you and given you 30 days of free storage and a senior/military discount.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous227 · 65%
- Worked hard and fast137 · 39%
- Turned up when they said79 · 23%
- Careful with belongings74 · 21%
- Kept in touch19 · 5%
- Price matched the quote14 · 4%
Counted across the 347 four and five star reviews we have read for A Mother's Touch Movers. A review can mention more than one thing.
In their own words
We had an excellent experience with this family-owned moving company. They were punctual, professional, and genuinely careful with our belongings. The crew worked efficiently, communicated clearly, and made what could have been a stressful move feel easy. It’s obvious they take pride in their work—highly recommend them to anyone looking for reliable, trustworthy movers.
Hello Kathy! Thank you for your wonderful review! We're delighted to know we could provide you with excellent service. Please let us know if there's anything we can do for you in the future. Thank you, A Mother's Touch Movers
Extremely satisfied with my move, the price was fair and as quoted over the phone by Sean. They didn't pull out a price sheet with nickel and dime charges the day of move, which happened to a friend of mine with another moving company recommended by me! I was embarrassed and horrified that I recommended them to her, so when it came time for my move - I researched reviews and got recommendations and a Mothers Touch lived up to both.
Hesitantly, this was the first time I’ve ever used a moving company, and I am so thankful to the team that serviced me. Unfortunately, I do not recall the 3 young men’s names that took care of all of my moving needs, because I’d love to give them proper recognition. They were on time, friendly, worked quickly, wrapped and protected all of my furniture pieces, navigated tight doorways, worked efficiently, clean and professionally.
Hello Maggie, we’re so grateful for your feedback! Hearing about your positive experience motivates us to keep up the good work. Thank you for your support! A Mother's Touch Movers
I have a background in interstate moving so when my aunt needed help booking her move from Miami to Viera, I offered to help. I have seen firsthand all the crazy - and devastating - things that can happen during a move. I made it my mission to find the very best movers. I searched Yelp, Google Business, Facebook and the BBB with a fine tooth comb and landed on A Mother’s Touch. I called and booked. It was simple and they didn’t even require a deposit. Says something about their business!
Jaclyn, thank you so much for your kind words and review. We really appreciate you taking the time out to share your experience with us. Thank you, A Mother's Touch Movers
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff111
- courteous staff80
- efficiency52
- punctuality43
- careful handling42
- moving experience22
- careful movers20
- efficient movers16
- furniture protection13
- fast movers11
What the company says about itself
Taken from A Mother's Touch Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“321-253-6040 A Touch Above the Rest Licensed Bonded Insured Removing the guesswork f”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“53-6040 A Touch Above the Rest Licensed Bonded Insured Removing the guesswork from you”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Professional Movers of Choice with over 30 Years of Experience icon-truck-5 Residential”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…and operating in the Florida market since 2009, at the helm is Sean Stein who has been”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…for all their moving needs. We are a family-owned and operated moving company in Melbourn”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…with you as soon as possible. Get a Free Estimate A Mother's Touch Movers Melbourne's Pro”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“A Touch Above the Rest Licensed Bonded Insured Removing the guesswork from your move.”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial
- chamberofcommerce.comdirectory