A-One Moving Co LLC
Moving and storage service in Annapolis, Maryland
Its address is in Chester, Maryland. It appears here because Google returns it for Annapolis.
Google rating
4.8
Ratings counted
89
Are 1 or 2 star
3.4%Around typical
The rating breakdown
3 of the 89 ratings in Google’s published star breakdown for A-One Moving Co LLC are one or two star.
Against other listings in Annapolis
1.9 percentage points lower than the middle of the 11 listings in Annapolis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 84 | 94.4% | |
| 4 star | 1 | 1.1% | |
| 3 star | 1 | 1.1% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-One Moving Co LLC at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-One Moving Co LLC, counted by matching the words they used.
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for A-One Moving Co LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do Not Hire!! I called this company to move me. A rep came to my home and gave me an estimate, provided me a receipt and I confirmed I absolutely needed them to move me on the date given. This was several weeks in advance. I called to confirm a week prior and the woman who answered (manager) told me I was not on the schedule! She was rude and raised her voice telling me if I looked at receipt it states I “must” call to confirm. She also said the rep didn’t even have the authority to schedule me at all.
The Mover was very nice but some of my property is Missing . I pray they return it . Watch out your stuff will go missing. You didn't have to take my belonging. Also price not what they Quoted you.
Hello Ms. Eaddy, hope you are well. Might you have posted this on the wrong company profile? We are located in Maryland and you seem to be in either NY or SC. We cannot find any record of your name in our client list. Please feel free to call our office.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 44%
- Professional and courteous6 · 33%
- Careful with belongings3 · 17%
- Turned up when they said1 · 6%
Counted across the 18 four and five star reviews we have read for A-One Moving Co LLC. A review can mention more than one thing.
In their own words
Due to work, I've moved about 13 times in the past 21+ years and A-One Moving Co LLC was the best company I've experienced across the country. From the initial dealings with Cathy over the phone & the very efficient/accurate in-person estimate provided by Ron same day, to scheduling to packing and then to moving (on the 2 hottest days/record-breaking in the past 15-20+ years), everyone was extremely kind, professional, and most of all, careful and efficient (even in 115 deg heat indexes!).
The team arrived on time and expertly packed and unpacked the truck. They very efficiently moved everything into my new place even though they had to use an elevator. Bill, Ethan and Kinny were so helpful that I certainly would recommend AOne to everyone.
This is my new moving company! The movers (Ron, Scott & Todd) were exceptional. They moved a very heavy and tall armoire and a boxspring from my home to a storage unit. The movers moved fast so I just stayed out of their way. The movers genuinely seemed to care about my items and well as my house and property. They moved my items without a scratch. The only difficulty I had was with scheduling. I called to confirm and they didn't have a record of my appointment.
I could not believe how amazing, fast and efficient everyone was! Not to mention I had to change my move in date a few times with a difficult previous owner and they were very reasonable with working with me on changing it many times! We had a lot of stuff to move and they did it all within hours! 3 bedrooms full of stuff….Something that would have taken us days to move ourselves The pricing was very reasonable and the workers were all very kind and took care of all our stuff!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff16
- small jobs9
- professional crew8
- careful with belongings7
- professional movers6
- estimate6
- efficient staff5
- easy move3
- careful packing3
- easy to work with2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews