A-Patriot Storage
Self-storage facility in Moreno Valley, California
Google rating
4.8
Ratings counted
88
Are 1 or 2 star
2.3%Around typical
The rating breakdown
2 of the 88 ratings in Google’s published star breakdown for A-Patriot Storage are one or two star.
Against other listings in Moreno Valley
About the same as the middle of the 8 listings in Moreno Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 78 | 88.6% | |
| 4 star | 6 | 6.8% | |
| 3 star | 2 | 2.3% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-Patriot Storage at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-Patriot Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for A-Patriot Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They make you pay 30 to be able to cut your own lock..my sister broke her key off in her lock so I had to pay to get it off win I could've done it myself
Horrible. I called two weeks before needing my unit and was told they would hold it for me. I get there with my moving truck and they do not have any record of my reservation. And no units available. I had to call around and find a completely different company. With all of my stuff sitting on the street in the truck.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 19%
- Careful with belongings1 · 6%
- Worked hard and fast1 · 6%
Counted across the 16 four and five star reviews we have read for A-Patriot Storage. A review can mention more than one thing.
In their own words
This Storage facility is great, Sherae did a great job and efficient on my process for renting my Storage. I booked my Storage 1 day before when I got there she already had all the paper ready for me.Got in & out in 10min. Thanks Sherae!!
I have been a customer for over 10 years and just love the staff and friendly help when needed. Good prices and great service. I would recommend this place to anyone.
This place is nice safe and well protected. I would refer this place to friends and family in a heartbeat.
I have been a customer for many years … they work with any situation and treat you like family not just a business … they allow military discount for veterans my overall experience with them have been great …👍👍👍 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- unit11
- rent9
- management4
- move3
- the office3
- pay3
- responsive staff3
- respectful3
- cleanliness2
- safe2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory