Sunnymead Self Storage
Self-storage facility in Moreno Valley, California
Google rating
4.8
Ratings counted
59
Are 1 or 2 star
3.4%Around typical
The rating breakdown
2 of the 59 ratings in Google’s published star breakdown for Sunnymead Self Storage are one or two star.
Against other listings in Moreno Valley
1.3 percentage points higher than the middle of the 8 listings in Moreno Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 93.2% | |
| 4 star | 2 | 3.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.7% | |
| 1 star | 1 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sunnymead Self Storage at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sunnymead Self Storage, counted by matching the words they used.
- Price rose after the quote1 · 100%
Counted across the 1 one and two star review we have read for Sunnymead Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Rented a unit a with no promotions. 1 year later the price doubled. Place has limited access compared to most locations.
We appreciate your feedback, Michael. We strive to provide competitive pricing and convenient access for all our customers. We value your input and will take it into consideration as we work towards improving our services. Thank you for sharing your experience.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast2 · 11%
Counted across the 18 four and five star reviews we have read for Sunnymead Self Storage. A review can mention more than one thing.
In their own words
I like my service with Sunnymead Self Storage, because the people there are personable. It isn't just about the money. A courteous and an efficient plus a people focused company is hard to find these days. We are staying there as long as we need a storage unit. Come experience the difference.
Thank you, Marcus, for your kind words and for taking the time to share your positive experience with us! We are delighted to hear that you find our customer service personable and efficient. We strive to create a safe and friendly environment for all our customers.
I’ve used Sunnymead Self Storage for the past four years and have never had any issues. The facility has always been clean, secure, and well-maintained. The staff has consistently been friendly, professional, and helpful whenever I had questions or needed assistance. My belongings have always been safe, and the entire rental process has been hassle-free. I highly recommend Sunnymead Self Storage to anyone looking for a reliable storage facility.
We’re thrilled to hear about your positive experience and appreciate your continued support through the years, Jaime. Providing top-notch service and maintaining a secure and clean storage environment are priorities for us.
Alex has made the entire experience for me satisfactorily and successful . Issues with coverage using my own insurance policy were understood by him so he was helpful in achieving it . My unit looked clean with fresh looking floor . All my questions were answered professionally but also with a personal touch . Storage deal is a good one , Thank You
Thank you for your glowing review, Fidel! We appreciate your kind words and are thrilled to hear that Alex provided you with excellent customer service. We strive to ensure that your experience is smooth and satisfactory.
My first time owning a storage unit, my guy Alex is the best! He was the one who picked up my call and answered all my questions. He’s the guy, I frequently see when I store my boxes. He’s even the guy who would kill some insects if I’m too sacred to do so! Awesome guy! Super chill and reliable. Having a great experience here!
We appreciate your positive feedback, D B! Our team, especially Alex, is delighted to be of service. Thank you for choosing Sunnymead Self Storage for your storage needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff10
- answering questions6
- manager5
- cleanliness4
- safe environment3
- rent3
- reliable staff3
- clean facility3
- security2
- the office2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory