Able Storage
Self-storage facility in Moreno Valley, California
Google rating
4.9
Ratings counted
941
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
13 of the 941 ratings in Google’s published star breakdown for Able Storage are one or two star.
Against other listings in Moreno Valley
0.8 percentage points lower than the middle of the 8 listings in Moreno Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 905 | 96.2% | |
| 4 star | 19 | 2.0% | |
| 3 star | 4 | 0.4% | |
| 2 star | 1 | 0.1% | |
| 1 star | 12 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Able Storage at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Able Storage. A review can mention more than one thing.
In their own words
"I had an exceptional experience with Able Storage! Especially Yesi (Manager), Irine and Melody. From the very first phone call to setting up my unit, the customer service was top-notch. The staff are incredibly friendly, professional, and …
Thank you so much for the detailed 5-star review, Syed! Moving can definitely be stressful, so we’re thrilled that Yesi, Irine, and Melody were able to make the process completely seamless for you.
Love Love Love this place… Irene and Yese were sooo helpful to me. They showed me different units to ensure I left with what I wanted and was comfortable paying. I appreciated the 2month discount as well… for anyone lookN for storage space come here to Able Storage on Perris between Brodiaea and Alessandro!!!
Deanna, Thank you so much for your kind words! We're thrilled to hear that Irene and Yese provided you with exceptional service and that you found the perfect unit. We're glad you appreciated the 2-month discount.
Yesi was such a wonderful help! She was very informative and helpful. Answered all our questions and didn’t push anything onto us. The deals they have are amazing as well! Thank you so much Yesi.
"The staff Cynthia and andrew "I was blown away by the level of customer service. The staff was incredibly attentive and made sure all my needs were met".
Thank you for your kind words about Cynthia and Andrew! We're thrilled to hear that you had a positive experience with our attentive staff. We strive to ensure all our customers feel well taken care of. We look forward to welcoming you back!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- informative staff19
- first month free16
- clean units10
- discounts8
- welcoming atmosphere7
- storage unit access2
- moving process2
- reservation process2
- unit size assistance2
- clean area2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory