A+ Student Movers
Moving and storage service in Pensacola, Florida
Google rating
4.2
Ratings counted
41
Are 1 or 2 star
17.1%Well above typical
The rating breakdown
7 of the 41 ratings in Google’s published star breakdown for A+ Student Movers are one or two star.
Worked out from 41 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Pensacola
12.7 percentage points higher than the middle of the 19 listings in Pensacola we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 29 | 70.7% | |
| 4 star | 5 | 12.2% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 4.9% | |
| 1 star | 5 | 12.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A+ Student Movers at 17.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A+ Student Movers, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for A+ Student Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was severely disappointed. My disappointment has no bearing on the friendliness of the crew- as they were all incredibly friendly and treated me with respect. My issue lies with the amount of time they took. I was quoted for a three hour move based upon my quote. While I know circumstances change, and quotes are speculative, it should not have taken four hours for the move. I was sent three men to help me move. When they first got there, while they were friendly, it took a little bit to get started.
The truck workers are excellent but the owner has very little requard for women especially black women. My husband worked there through temp services and he hired him, I had to go to the emergency room due to a very bad sickness that could have led to death he told my husband you really gonna miss your first day as a permanent. First sir my husband is a U.S. Marine with a honourable discharge he would miss his job for his dog if she was sick what do you think hes gonna do for his wife screw your company.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 38%
- Worked hard and fast6 · 25%
- Turned up when they said5 · 21%
- Careful with belongings3 · 13%
- Price matched the quote2 · 8%
Counted across the 24 four and five star reviews we have read for A+ Student Movers. A review can mention more than one thing.
In their own words
This was the best moving company I've ever encountered! I needed to change cities with little advanced notice and wanted to move most of my belongings to self-storage In Pensacola. A+ Student movers scheduled me within 2 days of my consultation and allowed me to rent a unit in their facility. The movers were punctual and worked quickly. I felt safe and comfortable with them and my items were handled with care. I will be sure to use them for my next move! I couldn't have made it through this situation without them.
Thanks for stopping by to give us a five-star review! We appreciate the kind compliments to our staff. Customer satisfaction is our top priority, and we’re happy it shows! We hope you think of us again if you find yourself needing to move and we hope you recommend us to your family and friends!
Definitely recommend. First-time hiring professional movers and A+ Student Movers were worth every penny. Kevin, Doug, Robert, and Shoemaker arrived on time and finished the move all in 2 hours. All professional and prompt. I had to keep up with them which is what you want with movers being paid by the hour, not the other way around. Kevin came in and assisted in the early morning to breakdown our bed frame which he did in no time while the team carefully kept things moving while wasting no time at all.
Outstanding Movers! Kevin is an exemplary professional and gave me fair pricing and supreme customer service. I was initially quoted for 3 movers but the two Joe's are far from "average" they were efficient and professional from start to finish and got the job done in a timely manner. Being retired military I have experienced numerous moves...I highly recommend the moving AND storage, this was all around one of the best moves I have ever had! A thousand thank you's
Dear Kezia, Thank you for the review! We are pleased to hear that you were satisfied with our services. We hope you will recommend us to family and friends and we appreciate your compliments.
Dough Spires and his crew moved us back in April. These guys were phenomenal. They were polite, professional, punctual, and worked with efficiency. The last time we had moved it took me a 4 friends 14 hrs just to transfer apartments. These guys came in, packed everything up, moved it to our new house, and had it unloaded in only 4hrs! I was blown away. This crew went above and beyond, and I would recommend them to anyone who has to move. This company definitely deserves the name A+.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency8
- apartment3
- crew3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- bizapedia.comdirectory
- mapquest.comdirectory