A1 U Store It

Horrible. My husband died suddenly leaving me with 2 kids. We had to move to smaller home. In doing so, I have had to store items that wouldn't fit. I stored my items here trusting them. I shouldn't have. I now have water damage from the unit I was using. Some of the heirlooms from my kids father has been ruined. I called the facility and I was basically told that it is my responsibility for the damage. So before I clean it out, I need to get my insurance agent to come out and assess the damage.

Nice people run this place but to just now receive an email that my rent is going up over $50 next month is totally ridiculous. The units are old and the lights don't work. This greedy company should be ashamed of themselves. In response to your increased expenses and all of the excuses you give for raising the right 50 bucks a month, I have this to say... You live on $1,100 a month with no possible way of increasing that because of age and disabilities and tell me where you're going to find $50 a month.

Wilma and Donna not aware of policies and regulations of facility. Initially, Wilma seemed helpful. Owner is apparently money hungry. My bank card was compromised. I alerted A1. When I received replacement card, I called A1 with new number. I was told 1 late fee is waived per year. But, I was charged a late fee. I use auto debit so that I am not late. Late fee charged in April and both Donna and Wilma have promised to take care of the late fee. I finally moved in July. Still no resolution to my concern.

Really enjoyed the first several months at this location. Unfortunately, as a few other reviews noted, my price went from $91 to over $140! I was told it was an introductory offer, but that was in no way made clear. I was in a smaller unit and moved to a larger unit due to the fair price. With all the new storage facilities in the area, there is no reason for me to pay this exuberant cost. It makes more work for me to move, but I can cut my cost in half.

*DO NOT RENT* UNLESS you are in a bind for two months. It's a scam. They bring you in with 2 free months then the agreed price of $79 for my unit Then shortly after, raised the price to $125 a month without my consent. It is never discussed. They just send out an email before rent is do. I called and asked to but was lied to and was told its just a early reminder if the bill is late. Then the payment comes out of your account and they tell you that's your new rent. This is sneaky and underhanded.

Prices increase drastically every year, late fees are outrageous and the grace period is 4 days! The concrete work needs work , They are ripping people off!