BigJExpress Moving & Logistics LLC
Google rating
4.9
Ratings counted
140
Are 1 or 2 star
2.1%Around typical
The rating breakdown
3 of the 140 ratings in Google’s published star breakdown for BigJExpress Moving & Logistics LLC are one or two star.
Against other listings in O’Fallon
1.2 percentage points higher than the middle of the 12 listings in O’Fallon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 137 | 97.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.7% | |
| 1 star | 2 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BigJExpress Moving & Logistics LLC at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Turned up when they said5 · 28%
- Worked hard and fast5 · 28%
- Price matched the quote2 · 11%
- Kept in touch2 · 11%
- Careful with belongings1 · 6%
Counted across the 18 four and five star reviews we have read for BigJExpress Moving & Logistics LLC. A review can mention more than one thing.
In their own words
⭐️⭐️⭐️⭐️⭐️ Top-Notch Moving Experience! I can’t say enough great things about Big J Express! Moving an entire household is no small task, especially when it involves multiple storage units, heavy appliances, and a delicate antique piano, but they handled it all flawlessly. From start to finish, their team was professional, efficient, and took incredible care of our belongings.
Jessica, your move put us to the test. We are certain when you need our services again, we will be on standby and ready. We are glad your experience was delightful. … More
I hired BigJExpress Moving & Logistics for my move from a house in St. Peter’s to an apartment in O’Fallon. From start to finish the process was seamless. I appreciated the pre-move visit to my home to itemize what was being moved and to ensure I was getting a fair price. On moving day, the movers were right on time. They were prepared, friendly, and took great care when moving my things in record time. It’s always stressful moving and I’m so glad I hired them to make it SO much easier.
Thank you, Caroline, for the wonderful review and for trusting BigJExpress Moving & Logistics with your move from St. Peters to O’Fallon. We’re glad the pre-move walkthrough helped make the process smooth and transparent so you knew exactly … More
I recently hired Big JExpress Moving to help move my piano, and I couldn’t be more pleased with the experience. Moving a piano requires skill, care, and attention to detail, and the team exceeded my expectations in every way. They arrived on time, were professional throughout the entire process, and handled my piano with exceptional care. Their experience and expertise were evident, which gave me peace of mind knowing my instrument was in good hands.
Ryan, Thank you for the honest review and for trusting us with your baby grand piano. … More
Absolutely loved Big J Express!! Seriously, if you are reading reviews to consider hiring for your move, stop right now and book immediately. Big J made our move incredibly smooth from start to finish. They showed up right on time with a large, professional crew that was ready to go immediately. What I appreciated most was how positive and respectful every single team member was throughout the day.
Appreciate this more than you know, Grant. That was a great move, especially down in the south part of O’Fallon, and I’m glad we could make it smooth for you, Krista, and your family from start to finish.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional crew15
- professional movers15
- moving large items9
- kind staff5
- hot tub moving5
- careful handling of furniture5
- caring team4
- piano moving4
- helpful recommendations2
- long distance move2
What the company says about itself
Taken from BigJExpress Moving & Logistics LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Guarantee BigJExpress is a licensed and fully insured professional moving and logistics busin”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…stomers until the job is done. To get a free quote, to arrange your movers, or if you have”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…moving and packing company with over 20 years of industry experience. Based in O’Fall”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“& Moving Services Get Quote Now Licensed Local Movers – Wentzville, O'Fallo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Express Moving & Logistics LLC is a family-owned, Christian-based moving and packing com”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews