A2B Moving & Storage LLC
Mover in Kent, Washington
Its address is in Auburn, Washington. It appears here because Google returns it for Kent.
Google rating
4.5
Ratings counted
308
Are 1 or 2 star
10.4%Above typical
The rating breakdown
32 of the 308 ratings in Google’s published star breakdown for A2B Moving & Storage LLC are one or two star.
Against other movers in Kent
4.8 percentage points higher than the middle of the 17 movers in Kent we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 261 | 84.7% | |
| 4 star | 9 | 2.9% | |
| 3 star | 6 | 1.9% | |
| 2 star | 4 | 1.3% | |
| 1 star | 28 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A2B Moving & Storage LLC at 10.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A2B Moving & Storage LLC, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for A2B Moving & Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The only real positive of our moving experience was our driver. Otherwise, we do not recommend. Our out of state move was underbid as far as what size truck we needed even though we continued to downsize AFTER the job was bid. Packers did a shotty job and many of the boxes were mislabeled or items were crushed. Payment made no sense as a wire transfer was required instead of a credit card or cashier’s check.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said3 · 75%
- Professional and courteous3 · 75%
- Worked hard and fast2 · 50%
- Careful with belongings1 · 25%
Counted across the 4 four and five star reviews we have read for A2B Moving & Storage LLC. A review can mention more than one thing.
In their own words
We had a great experience with A2B Moving for our out of state location. They were very accommodating to meet our schedule and the follow-up has been fantastic. The crews were very prompt, curious and quick to get things handled in a very professional manner. Would highly recommend!
I had A2B moving move me to another state. I will say that they are very professional, prompt, and were very careful with my belongings. Definitely a 5 star company and I would recommend them to anyone. Will be using them again if I need to move again.
Thank you Terra! We appreciate the kind words and 5 star review :)
Great experience with A2B, from scheduling to the move itself. We had a really complicated move with a huge amount of stairs, and Samantha on the scheduling team made sure to look up pictures of the setting and make detailed notes for the …
We had a really positive experience. The team was on time, friendly and efficient. They took good care of the furniture, with everything arriving at the new house in good order. Would definitely use them again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- accurate estimate6
- efficient crew6
- quick move5
- local move5
- careful movers5
- fragile item handling3
- flexible scheduling3
- piano moving3
- accurate quote2
- complicated move2
What the company says about itself
Taken from A2B Moving & Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…for you. We are fully insured and family owned! Free Moving Quote Avete mai avuto quel”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…to help people with their moves. With more than 20 years of experience in the moving industry, C”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…that is convenient for you. We are fully insured and family owned! Free Moving Quote Ave”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Salem Movers Contact Us Career Get Free Quote Top-Rated Movers in Washington & Or”Raw text captured from the page, including any surrounding navigation.