Triple 7 Movers
Mover in Kent, Washington
Its address is in Auburn, Washington. It appears here because Google returns it for Kent.
Google rating
4.9
Ratings counted
1,692
Are 1 or 2 star
3.0%Around typical
The rating breakdown
51 of the 1,692 ratings in Google’s published star breakdown for Triple 7 Movers are one or two star.
Against other movers in Kent
2.6 percentage points lower than the middle of the 17 movers in Kent we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,613 | 95.3% | |
| 4 star | 18 | 1.1% | |
| 3 star | 10 | 0.6% | |
| 2 star | 11 | 0.7% | |
| 1 star | 40 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Triple 7 Movers at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Triple 7 Movers, counted by matching the words they used.
- Late, delayed or a no-show2 · 20%
- Damage to belongings1 · 10%
- Crew conduct1 · 10%
Counted across the 10 one and two star reviews we have read for Triple 7 Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE OF TRIPLE 7 MOVERS. If I could give them 0 stars, I would. The sales team, especially Donna, overpromised and underdelivered. I have written documentation from Donna stating that delivery is generally 1–4 days from the first available delivery date. That was completely inconsistent with our experience. It has now been over 8 days, and the dispatch team still cannot tell us where our belongings are or when they will arrive. Every call with dispatch is the same.
We apologize for any inconvenience you experienced with our moving services. At Triple 7 Movers, we aim for excellence and clearly, we missed the mark. Please reach out to us at [phone removed] so we can discuss your experience and make things right.
I rarely leave negative reviews, but after everything I experienced with Triple 7 Movers, I feel I should share my honest experience to help others make an informed decision. I hired Triple 7 Movers for my interstate move from Renton, Washington, to Billings, Montana. From the very beginning, I tried to be proactive by asking detailed questions so there would be no surprises.
We’re sorry to see your negative review. Your satisfaction is important to us, and we’re committed to resolving any issues you encountered with our moving services. Please reach out to us at [phone removed] so we can better understand your experience and work towards a solution.
I am updating the review after delivery--- AVOID THIS COMPANY – Poor Communication, lack of customer care approach and Zero Accountability At first, everything seemed promising. The crew did a solid job packing and loading my belongings, and the initial quote felt fair. Unfortunately, that was the only positive part of the experience. The major issue started with delivery. My items arrived earlier than the agreed date—ie when I didn’t even have access to my new home yet.
We’re thrilled to know that you’re happy with our services! Moving can be tough, but our goal is to make it as easy as possible for our customers. Thank you for trusting Triple 7 Movers with your move—we’re always here if you need us again!
I am actual customer moving from WA state to FL. All things were picked up and packed by good crew on June 27th. Today is July 15th. Everything is still in WA state. Before sales people would say that it is up to 21 days but everything moves faster, today on the phone call I was told it is 21 BUSINESS DAYS. I guess that there are no trucks on the road on weekends??? The penalty for delay is only $30 dollars per day apparently. I paid over 15K to do the move, and this is the service I get.
We apologize for any inconvenience you experienced with our moving services. At Triple 7 Movers, we aim for excellence and clearly, we missed the mark. Please reach out to us at [phone removed] so we can discuss your experience and make things right.
I’m updating my review to 1 star. While Serafin and the team initially did a good job with the pickup, the overall experience was extremely disappointing. It took an entire month for my belongings to arrive, which resulted in significant additional expenses because I had to stay in a hotel, pay rent for an apartment I couldn’t fully use, and repurchase essential items. The customer service throughout the process was also terrible.
Thank you for your kind words and for choosing Triple 7 Movers for your move. We take pride in providing reliable and efficient moving services, and we’re delighted that you were satisfied with our work. If you ever need moving help again, don’t hesitate to reach out!
Called to have 5 light big pieces of furniture to move literally 3 blocks up the street and wasn't happy that they weren't able to cater to my needs . The lady stated it needed to be a 3 hour minimum starting at $250 which was by far what I didn't need!! This job I was asking for was only a 30 min to an hour job. Please be able to cater to small requests and jobs in the future for customers like me .
I took help from Triple 7 Movers to move my household items from Puyallup to Bonney Lake (~12 miles). I paid $3,418 which is way too high considering the local movement in a mid sized truck. Majority of the boxes (clothes, utensils, books …
Thank you for your feedback. We’re disappointed to hear that our moving services didn’t meet your expectations. At Triple 7 Movers, we strive for high-quality service, and we’re committed to making things right. Please call us at [phone removed] so we can discuss how we can address your concerns.
Hi Everyone, I hope you all are doing well. When you get your estimate, make sure you get in writing the final price before agreeing to anything. After I received my first …
We’re sorry to hear about your recent experience with Triple 7 Movers. We take customer feedback seriously and would like to learn more about what went wrong. Please contact us at [phone removed] so we can address your concerns and work to improve our services.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 60%
- Professional and courteous7 · 47%
- Turned up when they said1 · 7%
- Careful with belongings1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Triple 7 Movers. A review can mention more than one thing.
In their own words
Fantastic experience all around. My first time using movers and I was thoroughly impressed. Austin and his crew of Rudy and Jesus were professional, knowledgeable, and fast. They were easily able to navigate large furniture around tight …
I am moving across the country and am very happy with the work that Serafin, Deybid, and Miguel did. They were super quick and packed everything carefully. I would recommend them!
The movers were excellent! Very professional and treated my items with care. Austin was very communicative. Would hire again in an instant.
The mocers were wonderful! On time, courteous, wirked very hard and went over everything with me.
Thank you for the fantastic review! We’re pleased that our moving services met your expectations. Your satisfaction is our top priority, and it’s great to know that we delivered a seamless moving experience. We appreciate your support and look forward to helping you again!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling163
- courteous staff90
- professional movers49
- efficient movers30
- smooth process30
- fast movers28
- careful packing19
- cross country move14
- local move10
- long distance move9
What the company says about itself
Taken from Triple 7 Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“About Our Company Triple 7 Movers is a family-owned and operated moving company in Las Vega”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…eferral Program Blog (866) 968-1124 Get Free Quote Triple 7 Movers: Trusted Moving Company”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…team of professionals, success is guaranteed, which cannot be said for a DIY move, e”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bbb.orgreviews