AAAA Self Storage
Self-storage facility at 12445 Warwick Blvd in Newport News, Virginia
Google rating
4.9
Ratings counted
238
Are 1 or 2 star
0.8%Unusually few
Google carries another listing under this name in Newport News. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
2 of the 238 ratings in Google’s published star breakdown for AAAA Self Storage are one or two star.
Against other listings in Newport News
2.7 percentage points lower than the middle of the 14 listings in Newport News we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 226 | 95.0% | |
| 4 star | 9 | 3.8% | |
| 3 star | 1 | 0.4% | |
| 2 star | 2 | 0.8% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AAAA Self Storage at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 35%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for AAAA Self Storage. A review can mention more than one thing.
In their own words
I thought that everyone was kind and professional. The site was very clean and organized. This from the beginning of my stay right up to the end of my stay. The only thing i was not as happy about was the price. However it was still worth it.
Thank you for your kind review; Your wonderful feedback and rating mean a lot to us.
Great experience moving here from extra storage kiln creek location. I hated that place they raised my rate way too often this place from what I’m told is not as aggressive with rate raises and it’s a beautiful indoor climate controlled facility. Nigel the property manager was very pleasant to deal with and helped me get all setup and situated with my new unit! I recommend everyone choose this place as there next storage facility.
Thank you for your fantastic review of AAAA Self Storage! We're thrilled to hear that you had a great experience and that Nigel provided such excellent customer service. We're proud to offer a beautiful climate-controlled storage facility … More
Pretty easy check in. Clean facility. Great size moving trolleys. Good elevators. Update after 2 months rental: it was frustrating to experience that the carts often had wheel problems and the ac doesnt kick on until the temp hits at least 80 degrees. Trying to move during humid days was excruciating.
Thank you for your kind review; Your wonderful feedback and rating mean a lot to us.
We spoke to Nigel on yesterday, June 18, 2026 he was a great individual nice and polite to me and my wife. He was very knowledgeable about the storage room itself and was very helpful on payment arrangements and anything I need in case of …
Thank you for your kind review of AAAA Self Storage! We're delighted to hear about your positive experience with Nigel. Providing excellent service and affordable pricing is our priority. Don't hesitate to reach out if you need anything else. We appreciate your business!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff11
- clean facility9
- climate control8
- affordable6
- clean storages3
- clean site3
- emergency contact2
- moving carts2
- clean environment2
- eager to help2
What the company says about itself
Taken from AAAA Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“Operator in Northeast Florida for more than 8 years. Scott is a graduate of Lanier Technica”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…he Nicholson Companies, Inc. on and off since 1995. Christie Nicholson serves as Vice-Pres”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…peace of mind. This provides you with 24/7 personal unit monitoring, instant activ”Raw text captured from the page, including any surrounding navigation.