Accent Self Storage
Self-storage facility in Johnson City, Tennessee
Google rating
4.8
Ratings counted
145
Are 1 or 2 star
4.1%Around typical
The rating breakdown
6 of the 145 ratings in Google’s published star breakdown for Accent Self Storage are one or two star.
Against other listings in Johnson City
About the same as the middle of the 18 listings in Johnson City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 134 | 92.4% | |
| 4 star | 2 | 1.4% | |
| 3 star | 3 | 2.1% | |
| 2 star | 1 | 0.7% | |
| 1 star | 5 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Accent Self Storage at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Accent Self Storage. A review can mention more than one thing.
In their own words
Shadia is an absolute gem. She is always there to support any questions or issues. She even answers my phone calls (when it’s been months of not communicating) with saying “hello Ali!” And a very kind, pleasurable woman to work with.Have had no problems with Accent Storage and they are most reasonably priced around (in my opinion), as well as gated.
Thank you so much for your wonderful review, Ali! We truly appreciate your kind words. We’re very happy to hear that Shadia has been able to assist you and make your experience a positive one. Providing friendly and reliable service is very … More
Kate was absolutely wonderful and made my transition to another storage unit effortless. Her friendly attitude, professionalism, and willingness to help every step of the way made the entire process smooth and stress-free. I truly appreciate her support and highly recommend her assistance to anyone needing storage services.
Thank you so much for your kind words! We’re glad Kate made your transition smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future.
Renting a storage unit from across country can be a little nerve racking. After speaking with Rose and going thru the process over the phone was painless! Rose was very respectful and professional. She made this experience amazing, thank you Rose
Thank you so much for your kind words! We understand that renting a storage unit from across the country can feel stressful, so we’re happy to hear the process was smooth and hassle-free for you. Rose truly appreciates your feedback and is glad she could make your experience a positive one.
We were looking for a place to store a trailer. When I called the assistant was amazingly helpful. And the price was very reasonable. No issues getting all the necessary information. I would recommend to others.
Thank you so much for the wonderful review! We’re glad to hear our team was able to provide helpful service and make the process smooth while you found the right space for your trailer. It’s great to know you found our pricing reasonable as well.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff11
- climate controlling5
- affordability3
- renting process3
- phone help3
- online process2
- storage unit rental2
- unit size2
- paved storage area2
- affordable units2
What the company says about itself
Taken from Accent Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“💻 Reserve and manage your unit online 24/7 Call Us Now Call Us Directly or Fill th”Raw text captured from the page, including any surrounding navigation.