ADA Moving & Storage
Moving and storage service in Boca Raton, Florida
Google rating
4.9
Ratings counted
242
Are 1 or 2 star
2.1%Around typical
The rating breakdown
5 of the 242 ratings in Google’s published star breakdown for ADA Moving & Storage are one or two star.
Against other movers in Boca Raton
About the same as the middle of the 16 movers in Boca Raton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 235 | 97.1% | |
| 4 star | 1 | 0.4% | |
| 3 star | 1 | 0.4% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is ADA Moving & Storage at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for ADA Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for ADA Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We didn’t have a one day move and due to construction it took many months to go through all the boxes. Many cherished items are missing. I’d never use them again and if I use any mover I will count the boxes myself and seal them so nothing can be pilfered The owner is a. NIce man but…
Hello, Mark! As I tried to explain to you, our records indicate that we did not get involved with packing or unpacking, so we would not know what was in any of the boxes. We do not know if these items even existed. … More
If you want to get ripped off, call Ada Moving! What a horrific experience. Having used them just two years you’d think they would remember who I am but they had no clue. They were difficult to get a straight answer from on rate, …
Mr. Schneider, This was the second time we provided services for you. You evidently were satisfied with our company in order to call us for a second move. Our email exchanges state that our schedule was booked with other jobs, yet you still insisted you wanted to move with us.
This is the worst company I’ve ever encountered, the website crashed 4 times when I was trying to get a quote. The estimate online stated $800-$1100, I reached out personally and the estimate spiked to “almost” $2000 & being 8 hours. Pressing the matter, he started comparing himself to other main stream companies stating he doesn’t have movers on standby & when we finally got on the phone I’ve had enough of the games and I was pretty livid he then stated the price would be $2000 100% would recommend anyone that…
We have every right to refuse service to abusive individuals like yourself. Manners matters. I could easily share your text exchange, to prove your false claims, but, I won’t play your game.
I initially had a good meeting with ada he gave me a quote which I trusted. We agreed on a price I moved only 1 mile away, after the move I received an additional bill for $125 an hour per person for labor which means he pays his guys 5k a …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 44%
- Professional and courteous7 · 44%
- Turned up when they said6 · 38%
- Careful with belongings4 · 25%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for ADA Moving & Storage. A review can mention more than one thing.
In their own words
Truly amazing experience! Just moved from out of state and another moving company left our sofa in the lobby of our condo building, stating “it can’t be moved” to our 4th floor (8-ft sofa). When we showed them the stairwell, they rudely replied “nope, not today” and “I’d love to see pictures of someone else doing that.” I found ADA Moving online and they were a life-saver! The owner, Ada, was here within an hour of my calling him, walked the stairwell and took measurements.
Pleasure meeting you guys, I’m so happy we were able to handle this, thank you for your business, welcome to your new home We wish you the best at your new home in Boca Raton, Florida
Here’s a polished version that sounds natural and strong for a 5-star Google review: ⭐⭐⭐⭐⭐ Outstanding service from start to finish! The owner is incredibly customer-oriented and genuinely cares about making the moving process as easy and stress-free as possible. He goes above and beyond to provide excellent service while still offering very competitive pricing. A special thank you to Jay and the moving crew. They were professional, friendly, hardworking, and incredibly efficient.
GREAT GREAT GREAT . Great customer service great crew great price . Nothing bad at all to say about this company. moved from Delray to wintergarden. They where on time prompt and handled our belonging with care !!!!!!!!!
For the 3rd time in 9 years, ADA was able to provide processional moving services on short notice. The guys were amazing, taking care not to damage any of my precious belongings. They first sent over a wonderful young lady to help me pack and brought over packing bins. They completed the entire move in just a few hours. I know I can trust that crew with all my valuables and felt comfortable with them in my home. Sometimes trust is more important than price when it comes to moving. Thanks again guys!!!
David, thank you for your continuous business, we truly appreciate your kind words.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- easy move15
- helpful crew13
- responsive staff10
- professional movers9
- furniture moving6
- quick move4
- emergency move3
- fragile goods handling3
- piano moving3
- last minute move2
What the company says about itself
Taken from ADA Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“…and operated business in Boca Raton since 1997. We offer full packing, moving and stor”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…clients. We are fully licensed and insured. Documentation will be provided upon re”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…for our designer clients. We are fully licensed and insured. Documentation will be prov”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Company, Serving Boca and US for over 20 Years. A High End, Luxury, Quality Focused Mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews