Red Box Moving
Mover in Boca Raton, Florida
Google rating
5.0
Ratings counted
221
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
2 of the 221 ratings in Google’s published star breakdown for Red Box Moving are one or two star.
Against other movers in Boca Raton
1.1 percentage points lower than the middle of the 16 movers in Boca Raton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 219 | 99.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Red Box Moving at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Red Box Moving, counted by matching the words they used.
- Price rose after the quote1 · 50%
Counted across the 2 one and two star reviews we have read for Red Box Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Norbert help me moved last year. I didn’t like the fact that he quoted one price and by the time the finish he charge me $400 more that the first quote that he gave me. Will never recommend them or used them again
Dear G G, we sincerely apologize for your experience. This isn't our standard practice. Kindly reach out to our customer service to discuss this further. We aim for a satisfactory resolution.
Overpriced. One worker kept complaining about the stairs. The remaining items they threw in poorly ruining my iPad and other items. Squished plants. Driver drove so slow despite us having the same drive, making me pay much more.
This does not sound like a job we have completed. Nor have we received these complaints to correct the issue (this appears to be a spam review). We are immediate to correct any broken items. We pride ourselves with providing competitive prices and good customer service.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 64%
- Worked hard and fast15 · 60%
- Turned up when they said7 · 28%
- Kept in touch5 · 20%
- Careful with belongings4 · 16%
- Price matched the quote1 · 4%
Counted across the 25 four and five star reviews we have read for Red Box Moving. A review can mention more than one thing.
In their own words
I had a great experience with Redbox Moving from start to finish, The team was punctual, professional, and handled all of my belongings with great care. They worked efficiently, communicated clearly throughout the move, and made what is usually a stressful process feel smooth and easy. Everything arrived safely and on time, with no damage at all. The pricing was fair and transparent, with no hidden surprises.
Norbert and his team took care of our moves and did a great job. Fair price and working faster than anyone we had before. Turning 5 hour jobs into 90 minute moves. Highly recommend!
Thank you so much for your 5-star review! We truly appreciate your trust in our team. It was a pleasure helping with your move, and we’re glad we could make the process smooth and stress-free. Thank you for choosing Red Box Moving, and we look forward to helping you again in the future!
I hired Red Box Moving less than 2 days before I needed them for labor-only help. Norbert was very responsive and answered all of my questions beforehand. On Sunday, Norbert and three members of his team arrived at the storage unit right on time, bringing their truck just in case and also to have supplies on hand. They were all incredibly nice and helpful! I hired them to pull out all of the storage boxes and random stuff so it could be sorted.
“Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we’re always here if you need us again.”
This is the second time I’ve used this moving company, and once again they exceeded my expectations. From the moment they arrived, Norbert and his team were professional, friendly, and incredibly hardworking. They treated all of my furniture and belongings with great care, making sure everything was wrapped, protected, and moved safely. What I appreciate most is how reliable and efficient they are.
Hi Mathilda Thank you so much for the 5-star review! We truly appreciate your support and the opportunity to help with your moves. Our team works hard to provide excellent service, and it’s rewarding to know we met your expectations.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture placement30
- reasonable pricing20
- smooth move10
- careful handling of furniture8
- professional movers8
- fast movers4
- careful crew3
- fair billing2
- easiest move2
- last minute move2
What the company says about itself
Taken from Red Box Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“About Moving Costs Blog (954) 305-9176 Free Quote Your Move. Done Right. First Time. Sout”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“76 South Florida's trusted local movers since 2014. Owner-operated. 5-star rated. No hidde”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“088; 5.0 Stars 🔒 Licensed & Insured 🏠 Owner-Operated Get Your Free”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory